Lead IT Analyst
About The Position
The Lead IT Analyst supports Sentara’s IT Surgery Team and clinically critical perioperative, anesthesia, endoscopy, sterile-processing, and surgical applications. The role provides day-to-day application support and leadership, including application builds, upgrades, system enhancements, troubleshooting, workflow assessments, testing, change management, and software implementations. The Lead IT Analyst serves as a subject matter expert, collaborates with clinical and business stakeholders, supports vendor applications, participates in on-call and SAC rotations, represents the team on projects, and provides guidance and training to lower-level analysts. The position is based in Norfolk, Virginia, and is listed for the first (day) shift. Epic Optime certification is required; Epic Anesthesia and Epic Lumens certifications are preferred. A bachelor’s-level degree in computer and information science is preferred. The posted annual base pay range for full-time employment is $99,320.00–$159,515.20, with possible additional compensation such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonuses.
Requirements
- Experience supporting Epic Optime in a perioperative or surgical application environment.
- Experience with application build, implementation, upgrades, system enhancements, troubleshooting, and production support.
- Experience conducting workflow assessments and partnering with clinical and business stakeholders to translate operational needs into application solutions.
- Experience with incident, problem, and change management, including testing, quality assurance, release planning, and change-control processes.
- Experience serving as a subject matter expert, providing guidance to analysts, supporting vendor/application management, and participating in projects and operational support rotations.
- Epic Optime certification required.
Nice To Haves
- Bachelor’s-level degree in computer and information science preferred.
- Epic Anesthesia certification preferred.
- Epic Lumens certification preferred.
- Experience supporting Steris SPM and LS360, Provation MD, PillCam Genius, HR Manometry, Impulse Monitoring, Clean Trace, Oasis Surgery Center EMR, or similar listed applications.
Responsibilities
- Provide day-to-day support and leadership for perioperative, anesthesia, endoscopy, sterile-processing, and surgical applications.
- Perform application builds, upgrades, system enhancements, troubleshooting, and production support.
- Conduct workflow assessments and work with clinical and business stakeholders to translate operational needs into application solutions.
- Support testing, quality assurance, release planning, change management, and change-control processes.
- Serve as a subject matter expert and support vendor and application management.
- Participate in projects and operational support rotations, including on-call and SAC rotations.
- Represent the team on projects.
- Provide guidance and training to lower-level analysts.
Benefits
- Medical, dental, and vision plans
- Adoption, fertility, and surrogacy reimbursement up to $10,000
- Paid time off, sick leave, and holidays
- Paid parental and family caregiver leave
- Emergency backup care
- Long-term and short-term disability and critical illness plans
- Life insurance
- 401(k)/403(b) with employer match
- Tuition assistance of $5,250 per year and discounted educational opportunities through Guild Education
- Student debt pay down up to $10,000
- Pet insurance
- Legal resources plan
- Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria are met
- Educational assistance or student loan repayment
- Voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
