Mental Health - Lead Intensive Case Manager

Keystone Human Services•Harrisburg, PA

12d

About The Position

Keystone Human Services is seeking a Lead Intensive Case Manager to provide individualized, person-directed support in mental health. The work focuses on inclusion and building communities where everyone has the opportunity to thrive and participate fully in society. The role assists adults with mental illness in accessing medical, social, educational, and other needed services. It also mentors other Intensive Case Managers and assists with reviewing and approving case notes. This is a full-time, non-exempt position paying $24.00 per hour. The position requires one of the listed education and direct-care experience combinations, along with effective communication, proficient computer skills, the ability to resolve complex issues and respond to crises, and a valid driver’s license with daily access to a privately maintained and insured vehicle. Successful completion of the pre-employment process, including clearances and verifications, is required.

Requirements

One of the following education and experience combinations: a master’s degree in social work, psychology, rehabilitation, activity therapies, counseling, or education and three years of direct care experience in mental health; a bachelor’s degree in nursing and three years of direct care experience in mental health; or a bachelor’s degree in social work, sociology, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, or education, or registered nurse status, and five years of direct care experience in mental health, including two years of supervisory experience.
Effective communication skills.
Proficient computer skills.
Ability to resolve complex issues and respond effectively in crisis situations.
Valid driver’s license and daily access to a privately maintained and insured vehicle.
Successful completion of the pre-employment process, including clearances and verifications.

Responsibilities

Assist adults with mental illness in accessing needed medical, social, educational, and other services.
Mentor other Intensive Case Managers on the team.
Assist with case note reviews and approvals.
Respond effectively in crisis situations and resolve complex issues.