Lead Installation Technician - Cedar Rapids, IA

Diversified • Cedar Rapids, IA

4d • Onsite

About The Position

The Lead ESS Installation Technician performs a wide variety of installation duties on client technology projects and leads and oversees other installation technicians at the job site. This is a key field position responsible for much of the hands-on work in client buildings. The role coordinates with project management, field superintendents, site supervisors, clients, contractors, and subcontractors to understand project responsibilities and deliver the finished systems based on project drawings. Work may include rack and enclosure buildouts, panel terminations, device IP configuration and installation, testing, and troubleshooting. The technician is responsible for the most complex system designs and may serve as the only senior field supervisor on site, delegating work, monitoring others, and communicating with stakeholders on behalf of the project manager. The position requires independent judgment and onsite decision-making, with a project manager and site supervisor generally available for questions.

The Lead Technician manages job schedules and materials, communicates issues promptly, maintains project records and inventory, and assists and coaches installation technicians. The role may be performed on construction sites, where employees must follow applicable site safety rules and use required PPE, as well as in normal office conditions when not at a construction site.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data center and new-construction experience is preferred.
• Experience supervising others and providing helpful feedback.
• Ability to train and coach others to Diversified standards.
• Ability to understand access control and CCTV systems; install access control, CCTV, and intercom equipment; and troubleshoot and resolve installation problems.
• Administrative ability to meet day-to-day project requirements.
• Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
• Knowledge of project drawings, programming matrices, SRDs, UILs, JHAs, THAs, RHAs, RFIs, and redlines.
• Ability to review and understand matrix drawings, BOM lists, and SRDs.
• Ability to maintain assigned job schedules and follow DIV28 quality-control specifications.
• Experience with Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, or DMP systems.
• Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
• Knowledge of accessing network interfaces to connect devices such as access controllers, IP cameras, intercoms, and switches.
• Experience with PC administrator-level changes for connecting to IP cameras and with camera aiming and adjustment.
• Clean driving record and ability to operate a vehicle.
• Clean criminal record and ability to hold a security clearance or registration for the local jurisdiction (such as DCJS or TS Clearance).
• Active passport, ability to obtain an active passport, or ability to travel regularly.
• Ability to work indoors and outdoors, stand and sit, use ladders, and lift up to 40 pounds.
• Ability to spend at least 50% of the time on one's feet and move around construction sites.
• Ability to occasionally climb ladders, use stairs, and move materials up to 40 pounds in construction areas.
• Ability to use keyboards, test equipment, and controls required for SI installation projects; required vision includes close, distance, peripheral, and depth vision.

Nice To Haves

• Lenel experience or certification; Lenel certification is preferred.
• Experience installing systems in data centers and new construction.

Responsibilities

• Lead and oversee other ESS Installation Technicians while also performing installation work.
• Understand the bill of materials (BOM) and identify the materials required for each job.
• Maintain installation timelines for devices and head-end work, and promptly inform the site supervisor if a schedule cannot be maintained.
• Take ownership of assigned job schedules, prioritize time, and manage multiple tasks.
• Communicate daily with the site supervisor about progress, drawing or matrix problems, missing or defective equipment, and the need for assistance or guidance.
• Assist the site supervisor with inventory as needed and maintain an online inventory copy in OneNote.
• Keep written OneNote records of work completed with technicians and trades, project issues and problems, the Site Readiness Document, site inventory, and redlines or RFIs when required.
• Assist installation technicians with questions or concerns about device installation and head-end work.
• Coordinate with clients, contractors, and subcontractors; delegate work, monitor work performed by others, and communicate with key stakeholders on behalf of the project manager.
• Make onsite decisions using sound judgment and diplomacy.
• Maintain and wear appropriate PPE, and ensure hazards are addressed and rectified in a timely manner.
• Follow job schedules and DIV28 specifications for quality control.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED