Lead Installation Technician - Cedar Rapids, IA

Diversified•Cedar Rapids, IA

18h•$34 - $44

About The Position

Diversified is hiring a Lead ESS Installation Technician to perform installation work on client technology projects and lead other installation technicians at project sites. The role is a key field position responsible for carrying out work in client buildings and interpreting drawing packages to build completed systems. Work may include rack and enclosure buildouts, panel terminations, device IP configuration and installation, testing, and troubleshooting. The Lead Technician is responsible for the most complex system designs and coordinates with project management, field superintendents, clients, contractors, and subcontractors. The position often operates independently on job sites, sometimes as the only senior field supervisor. It involves delegating and monitoring work, communicating with key stakeholders on behalf of the project manager, and making sound onsite decisions with diplomacy. The technician must follow job schedules, keep project records and inventory information current, identify issues promptly, and escalate equipment, labor, or technical needs. Work may take place at construction sites or in normal office settings, with applicable site safety rules and PPE requirements.

Requirements

High school diploma or GED equivalent.
At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data center and new-construction experience preferred.
Experience supervising others and providing helpful feedback.
Ability to train and coach technicians to Diversified standards.
Ability to understand access control and CCTV systems; install ACS, CCTV, and intercom equipment; and troubleshoot installation problems.
Administrative capability to manage day-to-day project requirements.
Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
Knowledge of project drawings, programming matrices, SRDs, UILs, JHAs, THAs, RHAs, RFIs, and redlines.
Ability to review and understand matrix drawings, BOM lists, and SRDs.
Ability to maintain the assigned job schedule and follow DIV28 quality-control specifications.
Experience with Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, or DMP systems.
Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
Knowledge of accessing network interfaces for devices such as access controllers, IP cameras, intercoms, and switches.
Experience with PC administrator-level changes for connecting to IP cameras and with aiming and adjusting cameras.
Clean driving record and ability to operate a vehicle.
Clean criminal record and ability to hold a security clearance or registration for the local jurisdiction.
Active passport, ability to obtain one, or ability to travel regularly.
Ability to work indoors and outdoors, stand, sit, use ladders, and lift up to 40 pounds.
Ability to comply with construction-site safety requirements and use required PPE.

Nice To Haves

Lenel experience or certification; Lenel certification is specifically listed as preferred.
Experience in data centers and new construction.

Responsibilities

Lead and oversee other ESS Installation Technicians while also performing installation work.
Learn the bill of materials (BOM) for each job and understand the materials required.
Maintain the job schedule for device and head-end installation and termination; promptly notify the site supervisor if timelines are at risk.
Take ownership of assigned job schedules, prioritize work, and manage multiple tasks.
Communicate daily with the site supervisor and promptly report problems found in drawings or matrices and missing or defective equipment.
Assist the site supervisor with inventory and maintain an online inventory record in OneNote, updating it at least monthly.
Keep OneNote records of work completed with technicians and trades, project issues, discussions of problems, site readiness, inventory, and redlines or RFIs when required.
Request assistance or guidance for labor or technical issues when needed.
Assist installation technicians with questions or concerns about device and head-end installation.
Coordinate with clients, contractors, and subcontractors; delegate work, monitor others’ work, and communicate with key stakeholders on behalf of the project manager.
Make appropriate onsite decisions and use sound judgment and diplomacy when working with clients and other stakeholders.
Wear appropriate PPE, address hazards promptly, and comply with job-site safety regulations.
Install and troubleshoot access control, CCTV, intercom, and related systems, including racks, enclosures, terminations, device installation, testing, and system configuration.