Lead-Inside Sales
About The Position
The Lead Inside Sales representative develops a pipeline of small and medium-sized business (SMB) clients with opportunities for future growth. The role introduces upsell products and features, demonstrates products, negotiates pricing, and closes business to generate incremental revenue. It also contributes directly to customer retention and renewals. The position focuses on Verizon Connect offerings, including additional vehicles, asset tracking solutions, and emerging software solutions and services. The representative manages a diverse book of business across industries, prioritizes sales activity and pipeline, forecasts accurately, follows up on proposals, and negotiates contracts in collaboration with the Associate Director. The role works with Finance on business cases for contract rewrites and pricing negotiations, and partners with Customer Support, Implementation, Deployment, Marketing, and other internal and external stakeholders from sale through implementation. It also supports peer activity and communicates sales metrics and performance with the team throughout the day. This is a hybrid position with a defined work location, including work from home and assigned office days. Employees are required to work in the office a minimum of three days per week, as set by their manager, and comply with hybrid work policies. The schedule is 7 a.m.–4 p.m. Central Time, with 40 scheduled hours per week.
Requirements
- Bachelor's degree or four or more years of work experience.
- Three or more years of relevant experience, demonstrated through work experience and/or military experience.
- Ability to work the stated schedule of 7 a.m.–4 p.m. Central Time.
Nice To Haves
- Previous experience selling into SMB accounts.
- Consultative selling experience.
- Three or more years of B2B inside sales experience.
- One or more years of product sales account management experience.
- Account management experience.
Responsibilities
- Develop a pipeline of SMB clients with potential for future growth.
- Introduce upsell products and features, demonstrate products, present and negotiate pricing, and close business to secure incremental revenue.
- Contribute to retaining and renewing the customer base.
- Make outbound phone contacts and conduct web demonstrations.
- Partner with Finance to present business cases for contract rewrites and pricing negotiations.
- Execute contracts through DocuSign.
- Manage email campaigns developed in partnership with Marketing and use digital and inside sales tools across multiple platforms.
- Focus on existing SMB Market Organization customers.
- Close orders for additional vehicles, asset tracking solutions, emerging software solutions, and services within the Verizon Connect portfolio.
- Partner with Customer Support, Implementation, and Deployment to ensure customers are supported.
- Drive peer activity and communicate sales activity metrics and performance to the team several times daily.
- Manage a diverse book of business across various industries.
- Prioritize activity and the sales pipeline to achieve goals, manage time and productivity, and maintain accurate forecasts.
- Follow up on proposals and negotiate customer contracts in collaboration with the Associate Director.
- Collaborate with internal and external partners from sale through implementation.
- Maintain an accurate pipeline of viable opportunities being pursued for contract.
- Work a hybrid schedule that includes at least three days per week in the office, as set by the manager.
Benefits
- Medical, dental, and vision coverage.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance and group home and auto insurance.
- Matched 401(k) savings plan.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Paid parental leave.
- Adoption assistance.
- Tuition assistance.
- Newly hired employees receive up to 15 vacation days per year, with accrual increasing with additional service.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
- Commission-based compensation with potential to earn more.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
