Lead-Inside Sales

Verizon • Temple Terrace, FL

1d • Hybrid

About The Position

The Lead Inside Sales representative develops a pipeline of small and midsize business (SMB) clients with opportunities for future growth, introduces upsell products and features, demonstrates products, and closes business to generate incremental revenue. The role also influences customer retention and renewals. It focuses on existing SMB accounts and supports Verizon Connect's portfolio, including vehicle and asset-tracking solutions and emerging software products and services.

The position manages a diverse book of business across industries, develops and maintains an accurate pipeline, prioritizes sales activity, and forecasts opportunities. The representative collaborates with customers and internal partners from sale through implementation, including customer support, implementation, deployment, Finance, Marketing, and the Associate Director. This is a hybrid role with work from home and at least three office days per week, scheduled by the manager. Scheduled hours are 40 per week.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant work experience in a SaaS environment or B2B sales.

Nice To Haves

• Previous experience selling into SMB accounts.
• Consultative selling experience.
• Three or more years of B2B inside sales experience.
• One or more years of product sales account management experience.
• Account management experience.

Responsibilities

• Develop a pipeline of SMB clients with opportunities for future growth.
• Introduce upsell products and features, demonstrate products, negotiate pricing, and close business to secure incremental revenue.
• Influence customer retention and renewals.
• Make outbound phone contacts and conduct web demonstrations.
• Partner with Finance to present business cases for contract rewrites and pricing negotiations.
• Execute contracts through DocuSign.
• Manage email campaigns developed in partnership with Marketing and use digital and inside sales tools across multiple platforms.
• Drive revenue by closing orders for additional vehicles, asset-tracking solutions, and emerging software solutions and services.
• Partner with customer support, implementation, and deployment teams to ensure customers are supported.
• Drive peer activity and communicate with the team several times daily about sales activity metrics and performance.
• Manage a diverse book of business across various industries.
• Prioritize activity and the sales pipeline to achieve goals, manage personal time and productivity, and forecast accurately.
• Follow up on proposals and negotiate contracts with customers in collaboration with the Associate Director.
• Collaborate with internal and external partners from sale through implementation.
• Maintain an accurate pipeline of viable contract opportunities.

Benefits

• Medical, dental, and vision benefits.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year.
• Up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential for premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Commission-based compensation with the potential to earn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior