Lead Inside Sales Specialist

Core & Main•McPherson, KS

About The Position

The Lead Inside Sales Specialist directly supports Outside Sales associates and their success, managing the sales process from open to close for select accounts. The role provides industry expertise and advanced product knowledge, mentors branch associates, and models strong customer service and sales excellence. The position operates under limited supervision and relies on experience and independent judgment to determine the best approach to achieve desired outcomes. It may involve modifying processes, interpreting procedures and policies, and providing guidance, training, and technical assistance to junior support personnel. The role contributes to professional development but does not have hiring or firing authority. Work is primarily indoors in a comfortable setting, with most time spent sitting and frequent opportunities to move about. Overnight travel is typically less than 10% of the time.

Requirements

Must be at least 18 years of age.
Must pass pre-employment assessment(s), if applicable.
Generally 5–7 years of experience in a related area of responsibility.
Technical certification or an associate degree may be required in some areas.
Demonstrated experience working with customers and leading others.
Experience with inventory sales.

Nice To Haves

5–7 years of experience selling in an inside sales environment.
Bachelor's degree preferred.

Responsibilities

Manage the sales process from open to close for select Outside Sales accounts and keep Outside Sales staff informed about account activity.
Prospect for new sales opportunities and direct lead generation through outbound calls and emails.
Mentor, train, and assist in developing Inside Sales associates.
Help branch associates resolve complex customer service, product availability, pricing, warranty, and delivery issues.
Create purchase orders using line disposition.
Follow up on sales orders, back orders, and special orders to ensure full shipment.
Review the Back Order Report daily and expedite pending back orders.
Research and prepare sales orders and customer and Outside Sales quotes based on provided specifications and information.
Provide customers and Outside Sales staff with reliable information about product specifications, suitability, pricing, and availability.
Determine appropriate product prices using the pricing matrix and other complex tables.
Develop code directives for certain products while maintaining target margin goals.
Perform estimating, take-off, proposal, and project management duties as needed.