Lead Infrastructure Engineer (INES04)
About The Position
As a Lead Infrastructure Engineer on JPMorganChase’s Employee Platforms, Content and Collaboration team, you will apply deep knowledge of software, applications, and technical processes in infrastructure engineering. The role focuses on building, enhancing, and supporting SharePoint Online (Microsoft 365), SharePoint On-Prem (including Subscription Edition and SharePoint Server 2019), and OneDrive in production. You will troubleshoot issues end to end and develop scripts or code to prevent recurring problems. The position includes supporting SharePoint environments, executing migrations from on-premises to online using AvePoint Fly, automating site provisioning and lifecycle management, and coordinating with Windows/IIS and SQL partners on operational readiness. You will investigate production issues across related systems, document procedures, contribute to engineering standards, and participate in escalation or on-call rotation as required.
Requirements
- 7+ years of experience supporting and/or engineering SharePoint On-Prem (Subscription Edition/2019), SharePoint Online in hybrid environments, and OneDrive.
- Experience using migration tools such as Content Matrix, ShareGate, or AvePoint Fly.
- Strong PowerShell skills, including SharePoint Management Shell, PnP.PowerShell, and/or Microsoft Graph PowerShell.
- Working knowledge of SharePoint architecture, including sites, lists/libraries, content types, and the permissions model, as well as on-premises farm fundamentals such as service applications and IIS.
- Strong understanding of Power Platform capabilities.
- Working knowledge of SQL Server as it relates to SharePoint operations, including performance awareness, maintenance coordination, and availability concepts.
- Solid understanding of enterprise identity and access concepts, including claims/SAML, app registrations where applicable, certificate-based authentication, and least privilege.
- Strong troubleshooting skills and ability to communicate clearly with technical and non-technical partners.
- Ability to produce clear documentation and support operational handoffs.
Nice To Haves
- Experience with SharePoint Subscription Edition upgrades or farm modernization efforts.
- Experience modernizing legacy SharePoint components, such as InfoPath, SharePoint Designer workflows, and older custom solutions.
- Experience with adjacent Microsoft 365 services, including Teams, OneDrive, and Power Platform/Power Automate.
- Experience working in regulated enterprise environments with strong change-management and audit-readiness requirements.
Responsibilities
- Engineer and support SharePoint Online, OneDrive, and SharePoint On-Prem farms, including Subscription Edition and SharePoint Server 2019.
- Plan and execute on-premises-to-online migrations using AvePoint Fly, including discovery, configuration, scheduling, monitoring, and cutover support.
- Build automation for site provisioning and lifecycle management, including creation, ownership updates, permission changes, and decommissioning.
- Support on-premises components such as web applications, service applications, timer jobs, search configuration, and managed metadata.
- Coordinate with Windows/IIS and SQL partners on patching, performance, capacity planning, and disaster-recovery readiness.
- Troubleshoot production issues across SharePoint, IIS, Windows, SQL, networking, authentication, and certificates, and drive root-cause fixes.
- Maintain documentation such as runbooks, SOPs, and migration playbooks, and contribute to engineering standards through reviews, testing, and version control.
- Participate in escalation or on-call rotation as required.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
- Additional benefits and programs based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
