Infrastructure Engineer Lead

Bank of America•Chandler, AZ

1d•Onsite

About The Position

This role is responsible for infrastructure tool and service designs within technical domains, in accordance with architectural governance, standards, and policies. It leads solution development and supports deployment through the maintenance of implementation templates, playbooks, and automation. The role requires expertise in technical domains, the ability to break objectives into work units, and a focus on efficient delivery and strong design, engineering, and organizational practices. Within the Technology Currency organization, this position governs and maintains enterprise technology currency and End of Life data. It validates vendor lifecycle and support information, maintains technology currency inventories, supports risk and regulatory reporting, and helps establish ownership and accountability for technology assets. The role partners with Technology, Enterprise Architecture, Risk, Engineering, and Product teams to set lifecycle standards, develop remediation strategies, and provide reporting and analytics for executive decision-making. The position also advances the shift from reactive End of Life management to a proactive Technology Currency framework by improving data quality and visibility into technology risk, developing scalable governance processes, and automating workflows. It supports enterprise remediation and strategic initiatives, and may assume interim ownership for technologies without designated product owners.

Requirements

7 or more years of relevant experience.
Experience in technology lifecycle management, End of Life remediation, or technology modernization.
Experience with reporting, analytics, dashboard development, and KPI management.
Expertise in automation, process improvement, and operational efficiency.
Strong analytical, problem-solving, and data-driven decision-making skills.
Stakeholder management and cross-functional collaboration skills.
Ability to communicate complex technical concepts to executive and non-technical audiences.
Experience developing standards, procedures, and scalable operating practices.
Proficiency with reporting and collaboration tools such as Power BI, Tableau, Jira, Confluence, and Excel.
Experience leveraging AI-enabled tools to enhance reporting, analytics, documentation, or operational processes.
Bachelor’s degree or equivalent work experience.

Nice To Haves

Infrastructure, cloud, platform engineering, or technology operations experience.
Technology transformation, modernization, or operational excellence experience.
Knowledge of automation, scripting, Infrastructure-as-Code (IaC), or workflow orchestration.
Experience with executive reporting, forecasting, trend analysis, and performance management.
Familiarity with governance, risk, audit, and regulatory environments.
Experience with AI, intelligent automation, or advanced analytics solutions.
Experience in a large, complex, highly regulated enterprise environment.

Responsibilities

Govern and maintain the integrity of enterprise technology currency and End of Life data.
Validate vendor lifecycle and support information for accurate reporting and risk assessment.
Partner with Technology, Architecture, Risk, and Engineering teams to establish ownership and accountability for technology assets.
Support technology lifecycle management, including identifying, tracking, and reporting technology currency risk.
Design and enhance reporting, analytics, dashboards, and executive-level management information.
Drive automation and workflow orchestration to improve operational efficiency and data accuracy.
Provide actionable insights, risk analysis, and prioritization recommendations for enterprise remediation efforts.
Assume interim ownership responsibilities for technologies without designated product ownership so lifecycle risks are managed.
Contribute to initiatives advancing the Technology Currency operating model, governance framework, and risk management capabilities.
Confirm that application and business requirements are translated into technical definitions, reference models, blueprints, and playbooks.
Contribute to creating or selecting functional and non-functional product evaluation requirements within and across domains.
Review and potentially develop software solutions for manual, repeatable work or inefficient processes.
Review and guide evaluation of reference models, blueprints, and playbooks, and execution of on-site evaluations of third-party products considered for firm adoption.
Mentor and assist Infrastructure resources with infrastructure services and application integration validation methods and tools to ensure compliance with enterprise design and engineering standards.
Promote an inclusive and healthy working environment and help resolve organizational impediments and blockers.