Lead Infrastructure Engineer (INES04)

JPMorganChase • Jersey City, NJ

8d

About The Position

As a Lead Infrastructure Engineer at JPMorganChase within the Employee Platforms, Content and Collaboration team, you will apply deep knowledge of software, applications, and technical processes in infrastructure engineering. The role builds, enhances, and supports SharePoint across SharePoint Online (Microsoft 365) and SharePoint On-Prem (Subscription Edition/2019/2016 as applicable), along with OneDrive production support. It calls for end-to-end troubleshooting and the ability to write clean scripts or code to prevent recurring issues.

Requirements

• 7+ years of experience supporting and/or engineering SharePoint On-Prem (SE/2019), SharePoint Online, hybrid environments, and OneDrive.
• Experience using migration tools such as Content Matrix, ShareGate, or AvePoint Fly.
• Strong PowerShell skills, including SharePoint Management Shell, PnP.PowerShell, and/or Microsoft Graph PowerShell.
• Working knowledge of SharePoint architecture, including sites, lists/libraries, content types, and the permissions model, as well as On-Prem farm fundamentals such as service applications and IIS.
• Strong understanding of Power Platform capabilities.
• Working knowledge of SQL Server as it relates to SharePoint operations, including performance awareness, maintenance coordination, and availability concepts.
• Solid understanding of enterprise identity and access concepts, including claims/SAML, app registrations where applicable, certificate-based authentication, and least privilege.
• Strong troubleshooting skills and ability to communicate clearly with technical and non-technical partners.
• Ability to produce clear documentation and support operational handoffs.

Nice To Haves

• Experience with SharePoint Subscription Edition upgrades or farm modernization efforts.
• Experience modernizing legacy SharePoint components, such as InfoPath, SharePoint Designer workflows, and older custom solutions.
• Experience with adjacent Microsoft 365 services, including Teams, OneDrive, and Power Platform/Power Automate.
• Experience working in regulated enterprise environments with strong change management and audit readiness requirements.

Responsibilities

• Engineer and support Microsoft SharePoint Online, OneDrive, and SharePoint On-Prem farms (Subscription Edition/SharePoint Server 2019).
• Plan and execute On-Prem to Online migrations using AvePoint Fly, including discovery, configuration, scheduling, monitoring, and cutover support.
• Build automation for site provisioning and lifecycle management, including creation, ownership updates, permission changes, and decommissioning.
• Support On-Prem components such as web applications, service applications, timer jobs, search configuration, and managed metadata.
• Coordinate with Windows/IIS and SQL partners on patching, performance, capacity planning, and disaster recovery readiness.
• Troubleshoot production issues across SharePoint, IIS, Windows, SQL, networking, authentication, and certificates, and drive root-cause fixes.
• Maintain documentation such as runbooks, SOPs, and migration playbooks, and contribute to engineering standards through reviews, testing, and version control.
• Participate in escalation or on-call rotation as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed