Lead Industry Solution Specialist

Salesforce • Washington, NV

1d • $134,750 - $231,980

About The Position

Salesforce is seeking a Payer Industry Solution Specialist for its Healthcare and Life Sciences Industry Solution Specialists team. The team builds, delivers, and supports demonstration environments and industry assets that help solution engineers present Salesforce solutions to healthcare and life sciences organizations. In this role, you will work with leaders and teams across Solutions, Product, Engineering, and Sales to shape demo strategy and ensure demos reflect customer needs and go-to-market priorities.

You will own Payer content for the Health demo environment from prioritization and storyboarding through validation and script definition. You will coordinate solution engineering subject-matter experts, collaborate with technical teams to build and maintain the demo environment, and support testing, troubleshooting, training, and enablement. The role also includes presenting demos at Salesforce and third-party industry events, supporting sales opportunities with domain and product expertise, and reporting demo outcomes to stakeholders.

Salesforce lists a typical U.S. base salary range of $134,750–$210,910 annually, with a range of $148,190–$231,980 for California, New York, and select metropolitan areas. These ranges represent base salary only and exclude applicable incentives, equity, and benefits. Applications are accepted until 11/27/2026.

Requirements

• At least 7 years of experience in solution engineering, technical pre-sales, or related fields.
• Deep knowledge of the Salesforce platform and products.
• Hands-on experience with AI-driven technologies.
• Deep understanding of the health industry, market, and business needs.
• A track record of driving transformative initiatives in a highly dynamic environment.
• Demonstrated experience writing compelling demo scripts and narratives.
• Experience building assets for scale.
• Ability to influence and collaborate across teams to drive alignment and execution.
• Strong written and verbal communication skills, responsiveness, and a customer-service mindset.
• Strong project-management skills, including managing multiple priorities in a fast-paced environment and driving cross-functional projects to completion.
• Exceptional attention to detail and strong organizational skills.

Responsibilities

• Own Payer content for the Health demo environment, including use-case and feature prioritization, storyboarding, validation, and demo script definition.
• Gather requirements and prioritize use cases with industry solution engineers, Marketing, and Product teams.
• Project-manage solution engineering subject-matter experts participating in demo processes and programs; create templates and enablement resources.
• Ensure Payer demos and scripts tell a cohesive story using common data and personas, aligned with industry solutions and go-to-market priorities.
• Track Salesforce Health Cloud features and releases and incorporate relevant capabilities into demos.
• Work with the ISS Release Manager and developers in a Scrum framework to document requirements, support builds, and participate in sprint testing.
• Monitor and respond to demo-related questions, troubleshoot demo-environment issues with developers, and coordinate resolution with technical teams.
• Project-manage subject-matter experts producing and maintaining demo scripts, videos, how-to materials, content repositories, and training.
• Lead stakeholder quarterly business reviews, presenting demo deliverables and impact and reporting success metrics.
• Coordinate demo strategy and priorities with the Solutions CoE demo team.
• Own end-to-end readiness for Payer demo booths at Salesforce and third-party industry events, partner on keynote demos, and deliver event demos.
• Build and deliver technical and domain enablement for solution engineers.
• Support sales opportunities requiring Payer domain, product, and technical expertise.

Benefits

• Time off programs
• Medical insurance
• Dental insurance
• Vision insurance
• Mental health support
• Paid parental leave
• Life insurance
• Disability insurance
• 401(k)
• Employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed