Lead HR Business Partner

United Nations Federal Credit Union•Long Island City, NY

2d•Hybrid

About The Position

The Lead HR Business Partner is a senior HR resource and trusted partner to business leaders and HR colleagues across UNFCU’s global organization. The role helps shape and deliver talent programs, provides guidance on complex workforce matters, and advances initiatives that strengthen employee engagement, support business goals, and foster a diverse and inclusive workplace. It advises and guides HR Business Partners in completing tasks, projects, and initiatives, and supports the Manager - Employee Experience in planning and managing global talent management projects, programs, processes, and practices that positively influence the employee experience. The position provides HR support and guidance for a global workforce, manages performance management and supports compensation practices, counsels employees and managers on employment policies and workplace matters, and coordinates HR Business Partner team initiatives. It also works with Talent Acquisition, Talent Development, and Corporate Learning on onboarding, career paths, development plans, workforce planning, talent reviews, and training, and manages offboarding to use exit insights to improve retention. The position is expected to be hybrid, with onsite work once per week. The NYC salary range is $145,000–$165,000 annually; compensation is commensurate with geographic location.

Requirements

Bachelor’s degree in a related field of study.
Progressive corporate Human Resources experience, including 5 or more years of experience in an HR Business Partner or comparable role.
Experience supporting a global workforce across multiple countries, jurisdictions, and cultures, preferably in a multinational organization.
Knowledge of employment laws, payroll, and compensation practices.
Intermediate to advanced Microsoft Office skills.
Proven project management skills, including coordinating multiple stakeholders, timelines, and deliverables while staying organized and detail-oriented and shifting priorities quickly.
Excellent presentation, written, and verbal communication skills, with the ability to influence people at all levels and present confidently to groups.
Strong service mindset and ability to build trust, give credible HR advice, and offer constructive challenge to employees, managers, senior leaders, and HR colleagues.
Ability to lead peers and work effectively with others across HR, business areas, and locations, even without direct authority.
Strong critical-thinking and problem-solving skills, with sound judgment about practical solutions and when to escalate.
Proactive, self-directed approach and commitment to excellence, integrity, and accountability.

Nice To Haves

Working knowledge of HRIS, preferably UKG Pro.
HR certification.
Global HR experience that includes Africa, Asia, or Europe.

Responsibilities

Uphold UNFCU’s mission, core values, and guiding principles by providing exceptional service to colleagues and members and consistently demonstrating service excellence behaviors.
Establish, build, and maintain positive relationships across the organization.
Offer consistent support, partnership, and guidance to designated business areas and HR colleagues.
Provide HR support and guidance related to UNFCU’s global workforce, applying knowledge of global HR practices, employment considerations, and cultural differences across countries and jurisdictions.
Partner with HR colleagues, vendors, and appropriate resources to address global workforce needs.
Manage execution of the performance management strategy through processes related to performance snapshots, coaching, and rewards.
Support the compensation philosophy and advise business areas on pay practices, ensuring alignment, pay equity, meritocracy, and high-quality feedback and coaching.
Collaborate with business areas to design and implement plans to drive and improve performance.
Counsel staff and management on employee inquiries and ensure consistent interpretation and application of employment policy.
Resolve problems promptly and effectively with actionable solutions, and conduct formal investigations when necessary.
Coach management in constructive dialogue and workplace conflict resolution, and ensure corrective strategies foster trust and accountability.
Mitigate organizational risk by ensuring an amenable and progressive disciplinary action process.
Lead coordination of HR Business Partner team initiatives, including Great Place to Work® certification; employee engagement activities, biennial surveys, and impact planning; executive summaries and reporting; employee pulse surveys; and updates to or introductions of manuals, guides, and tools.
Set clear responsibilities and timelines, monitor progress, identify barriers or gaps, follow up on commitments, and ensure deliverables are completed accurately and on schedule.
Support the Manager - Employee Experience in planning and managing global talent management projects, programs, processes, and practices.
Recommend strategies, updates, improvements, and enhancements based on business needs, employee feedback, workforce trends and data, and HR expertise.
Work with Talent Acquisition, Talent Development, and Corporate Learning on onboarding, job descriptions, career paths, development plans, workforce planning, talent reviews, and training.
Manage offboarding and use exit insights to improve retention.