Lead HR Business Partner

United Nations Federal Credit Union • New York, NY

3d • $145,000 - $165,000 • Hybrid

About The Position

The Lead HR Business Partner serves as a senior HR resource and trusted partner to business leaders and HR colleagues across a global organization. The role helps shape and deliver talent programs, advises on complex workforce matters, and advances initiatives that strengthen employee engagement, support business goals, and foster a diverse and inclusive workplace. It also guides HR Business Partners in their work and supports the Manager - Employee Experience with global talent management projects, programs, processes, and practices that positively influence the employee experience.

This position is expected to be hybrid, with onsite work one day per week. The NYC salary range is $145,000–$165,000 annually; compensation is commensurate with geographic location.

Requirements

• Bachelor’s degree in a related field of study.
• Progressive corporate Human Resources experience, including 5 or more years in an HR Business Partner or comparable role.
• Experience supporting a global workforce across multiple countries, jurisdictions, and cultures; experience in a multinational organization is preferred.
• Knowledge of employment laws, payroll, and compensation practices.
• Intermediate to advanced Microsoft Office skills.
• Proven project management skills, including coordinating multiple stakeholders, timelines, and deliverables while staying organized and detail-oriented and shifting priorities quickly.
• Excellent presentation, written, and verbal communication skills, including the ability to influence people at all levels and present confidently to groups.
• Strong service mindset and ability to build trust, provide credible HR advice, and offer constructive challenge to employees, managers, senior leaders, and HR colleagues.
• Ability to lead peers and work effectively with HR, business areas, and locations without direct authority.
• Strong critical thinking and problem-solving skills, with sound judgment about practical solutions and when to escalate.
• Proactive, self-directed approach and commitment to excellence, integrity, and accountability.

Nice To Haves

• Working knowledge of HRIS, preferably UKG Pro.
• HR certification.
• Global HR experience that includes Africa, Asia, or Europe.

Responsibilities

• Uphold UNFCU’s mission, core values, and guiding principles, providing an exceptional service experience to colleagues and members through consistent service excellence behaviors.
• Establish and maintain positive relationships across the organization, providing support, partnership, and guidance to designated business areas and HR colleagues.
• Provide HR support and guidance for UNFCU’s global workforce, applying knowledge of global HR practices, employment considerations, and cultural differences, and partnering with HR colleagues, vendors, and appropriate resources.
• Manage execution of the performance management strategy, including performance snapshots, coaching, and rewards; support the compensation philosophy and advise on pay practices; promote alignment, pay equity, meritocracy, high-quality feedback, and coaching; and collaborate on plans to improve performance.
• Counsel staff and management on employee inquiries and consistent interpretation and application of employment policy; resolve issues, conduct formal investigations when necessary, coach managers on workplace dialogue and conflict resolution, and ensure corrective strategies support trust and accountability and mitigate organizational risk.
• Lead coordination of HR Business Partner team initiatives, including Great Place to Work® certification, employee engagement activities and surveys, impact planning, executive summaries and reporting, and updates to or introductions of manuals, guides, and tools. Set responsibilities and timelines, monitor progress, address barriers or gaps, follow up on commitments, and ensure accurate, timely deliverables.
• Support the Manager - Employee Experience in planning and managing global talent management projects, programs, processes, and practices; recommend improvements based on business needs, employee feedback, workforce trends and data, and HR expertise.
• Partner with Talent Acquisition, Talent Development, and Corporate Learning on onboarding, job descriptions, career paths, development plans, workforce planning, talent reviews, and training.
• Manage offboarding and use exit insights to improve retention.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior