Lead Housing & Case Management Specialist

Matthew 25 AIDS Services • Bowling Green, KY

2d

About The Position

Matthew 25 is hiring a Lead Housing & Case Management Specialist to provide medical case management under the Kentucky HIV/AIDS Care Coordination Program (KHCCP). The role includes conducting social service assessments and connecting people living with HIV to services offered through federal, state, and local community programs.

The specialist carries a reduced caseload of clients while providing day-to-day support to the team. This includes helping with scheduling, service delivery questions, and complex client situations; auditing charts and documentation; and supporting staff training, onboarding, and skill development. The role promotes a Housing First approach and helps clients access medical, housing, and social service resources, maintain Ryan White eligibility, obtain health insurance, and adhere to care plans and treatment. The specialist also collaborates with the Program Manager on workflow coordination, performance monitoring, and continuous improvement.

Services cover a large geographic area in Kentucky and may require travel. Matthew 25 describes itself as a mission-focused workplace serving people at risk for, living with, or impacted by HIV or other STIs through healthcare, education, support, and community partnerships.

Requirements

• Bachelor’s degree in Social Work, a B.S. in a related field, or Licensed Practical Nurse certification.
• Basic knowledge of medical case management principles.
• Experience working in a nonprofit organization or a strong desire to work in a service-driven environment.
• Commitment to Matthew 25’s mission, vision, and values.
• Flexibility to serve a large geographic area in Kentucky, which may require travel.
• Valid driver’s license and at least three years of driving experience.
• Fewer than two moving violations in the past three years.
• Ability to pass a drug screen and background test.

Responsibilities

• Provide direct case management and housing support to a reduced caseload in accordance with KHCCP, HOPWA, TBRA, and HUD guidelines.
• Provide day-to-day team support with scheduling, service delivery questions, and complex client situations.
• Conduct regular chart audits and documentation reviews to ensure compliance, accuracy, and consistency across team caseloads.
• Support staff training, onboarding, and skill development to maintain program standards and service quality.
• Promote a Housing First approach and connect clients with appropriate medical, housing, and social service resources.
• Help clients maintain Ryan White eligibility, access health insurance, and adhere to care plans and treatment.
• Collaborate with the Program Manager on workflow coordination, performance monitoring, and continuous improvement efforts.

Benefits

• Competitive pay reflecting skills and experience.
• At least 17 days of paid time off and 12 paid holidays.
• No required overtime.
• Three medical plan options, vision insurance, dental insurance, and company-paid life insurance.
• Company-sponsored continuing education and development programs.
• Retirement plan with company matching up to 4%.
• Public Service Student Loan Forgiveness options.
• Mission-focused, supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior