Lead Housing & Case Management Specialist

Matthew 25 Aids Services • Bowling Green, KY

1d

About The Position

Provides medical case management services under the Kentucky HIV/AIDS Care Coordination Program (KHCCP), including social service assessments and connecting HIV-positive individuals with needed services offered by federal, state, and local community programs. The role provides direct case management and housing support to a reduced caseload while serving as a day-to-day resource for the team. It also supports staff training, onboarding, documentation quality, program compliance, and coordination with the Program Manager.

Requirements

• Bachelor’s of Social Work, a B.S. in a related field, or Licensed Practical Nurse certification.
• Basic knowledge of medical case management principles.
• Experience working in a nonprofit organization or a strong desire to work in a service-driven environment.
• Commitment to Matthew 25’s mission, vision, and values.
• Flexibility to serve a large geographic area in Kentucky, which may require travel.
• Valid driver’s license and at least three years of driving experience.
• Fewer than two moving violations in the past three years.
• Ability to pass a drug screen and background test.

Responsibilities

• Provide direct case management and housing support to a reduced caseload in accordance with KHCCP, HOPWA, TBRA, and HUD guidelines.
• Support the team with scheduling, service-delivery questions, and complex client situations.
• Conduct regular chart audits and documentation reviews to ensure compliance, accuracy, and consistency across the team’s caseloads.
• Support staff training, onboarding, and skill development to maintain program standards and service quality.
• Promote a Housing First approach and connect clients with appropriate medical, housing, and social service resources.
• Assist clients in maintaining Ryan White eligibility, accessing health insurance, and adhering to care plans and treatment.
• Collaborate with the Program Manager on workflow coordination, performance monitoring, and continuous improvement efforts.

Benefits

• Competitive pay reflecting skills and experience.
• At least 17 days of paid time off and 12 paid holidays.
• No required overtime.
• Health coverage with three medical plan options, vision and dental insurance, and company-paid life insurance.
• Company-sponsored continuing education and development programs.
• Retirement plan with company matching up to 4%.
• Public Service Student Loan Forgiveness options.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior