Lead Host

Restaurant365•Los Angeles, CA

6d•Onsite

About The Position

Redbird is seeking an experienced, organized, hospitality-driven Lead Host to join its front-of-house team. The role goes beyond traditional hosting and supports daily restaurant and event operations across the Redbird and Vibiana property. The Lead Host manages reservations, guest flow, menus, and the arrival experience, working closely with management and events teams. The position offers room to grow and take on additional responsibilities. Redbird is a busy restaurant and events operation in the historic Vibiana property in Downtown Los Angeles.

Requirements

Restaurant hosting experience is required.
Be organized, detail-oriented, comfortable with technology, and genuinely good with people.
Be confident using OpenTable.
Be comfortable working in Canva and Adobe Illustrator.
Have a solid working knowledge of Tripleseat; prior experience is a plus.
Be available to work evenings, weekends, and holidays, as these are important to the operation.

Nice To Haves

Experience in a busy, quality-driven restaurant is strongly preferred.
Tripleseat experience is a plus.

Responsibilities

Lead the host desk and create a warm, professional first and last impression for every guest.
Greet restaurant guests and guests arriving for private events at Redbird and Vibiana.
Understand the property and direct event guests to the correct locations, including Vibiana, the Garden, Courtyard, East Room, West Room, Nest, Cardinal’s Quarters, and other event spaces.
Stay informed about daily restaurant service, private events, and property activity so guests are directed correctly.
Use OpenTable for reservations, table management, guest notes, pacing, and floor plans.
Understand private dining and event bookings in Tripleseat that affect restaurant operations.
Work with managers on daily menus, changes, pricing, special events, and private dining needs.
Use Canva and Adobe Illustrator to update and format daily menus and other restaurant materials.
Coordinate printing and ensure menus are accurate, current, and ready before service.
Communicate VIPs, special occasions, large parties, dietary notes, and other important guest information to management and service teams.
Help train and support other hosts and maintain organization and standards at the front desk.
Assist managers with administrative and guest-relations projects as needed.