Lead Hospital Housekeeper

HCA Healthcare•Blacksburg, VA

About The Position

Serves as a working Lead Housekeeper, maintaining hospital premises in a clean and orderly manner under minimal supervision. The role combines daily housekeeping assignments with shift leadership, including distributing and monitoring staff work, completing inspections, supporting training, and helping maintain a safe environment. The Lead Housekeeper communicates policies and procedures clearly and interacts cooperatively with employees, hospital staff, visitors, and patients. Duties include routine and discharge cleaning, precaution-room cleaning, laundry services, waste removal, and cleaning and maintaining equipment. The position also supports emergency response, patient satisfaction, service productivity, and departmental safety and engagement activities. A high school diploma or GED is required.

Requirements

  • High school diploma or GED.
  • Ability to communicate policies and procedures in a manner fellow employees can easily understand.
  • Ability to interact with hospital staff, visitors, and patients in a friendly, cooperative manner.
  • Familiarity with operating heavy-duty or electrical cleaning equipment.

Responsibilities

  • In the supervisor’s absence, complete injury occurrence reports, assist employees when staffing requires, conduct in-service training, and hold staff huddles.
  • Distribute assignments and monitor and take responsibility for work assigned to staff during a shift.
  • Complete inspections of assigned areas and Black Light inspections as directed by the supervisor.
  • Help ensure a safe working environment throughout the facility and suggest ways to improve service or productivity based on daily census.
  • Monitor classroom setups, supply usage, and the restocking of supply deliveries.
  • Perform laundry services for curtains, mops, and rags, and properly sanitize the washer.
  • Orient, train, and coach staff, and assist with improving patient satisfaction scores.
  • Participate in the Departmental Safety Committee and Employee Engagement Committee.
  • Remove hazardous waste from satellite storage areas.
  • Monitor and dispatch requests for STAT discharge-room cleaning.
  • Perform daily housekeeping assignments, including scheduled cleaning, dusting, wastebasket service, disinfecting furniture, cleaning bathroom fixtures, mopping, spot-cleaning walls and windows, polishing metal surfaces, and replenishing paper and soap supplies.
  • Strip bed linens and perform discharge cleaning and precaution-room cleaning as needed.
  • Use a safety ladder to remove and replace cubicle curtains; vacuum carpets and spot-clean as needed; transport soiled linen to the collection point.
  • Measure and mix bleach and other cleaning solutions.
  • Clean assigned equipment and recommend repairs; report needed repairs to furniture, buildings, and fixtures.
  • Assist in evacuating patients during a fire or other internal disaster and assist nursing during a community disaster.
  • Perform other tasks as assigned.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
  • Wellbeing support, including free counseling and referral services
  • Paid time off and paid family leave
  • Long- and short-term disability coverage and leaves of absence
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
  • Employee Stock Purchase Plan
  • Flexible spending accounts
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
  • Fertility and family-building benefits and adoption assistance
  • Life insurance and supplemental health protection plans
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts
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