Lead Health Information Specialist

Datavant•Portland, OR

25d

About The Position

Datavant is a healthcare data collaboration platform that provides data solutions across the healthcare ecosystem. The Lead Health Information Specialist processes and manages patient health information and records while protecting confidentiality and ensuring compliance with HIPAA and other applicable privacy requirements. The role prepares and assembles patient charts, creates digital images of paperwork for electronic medical records, and responds to internal and external record requests. It also includes answering calls, possibly assisting patient walk-ins, meeting site-specific productivity expectations, and coordinating pickups when needed. The specialist maintains knowledge of company and facility software and policies, communicates work or site difficulties and changing volumes to a manager, and may take on additional duties as required. Some client sites require post-offer health screenings and proof of or completion of vaccinations. The position is not eligible for employment sponsorship.

Requirements

High school diploma or GED.
Must be 18 years or older.
At least 1 year of health information-related experience.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable regularly using phones, fax machines, printers, and other general office equipment.
Professional verbal and written communication skills in English.
Detail- and quality-oriented approach to accurate and compliant medical records information.
Strong data-entry skills.
Ability to work with minimum supervision and respond to changing priorities and role needs.

Nice To Haves

Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfort bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Receive and process requests for patient health information according to company and facility policies and procedures.
Maintain confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
Manage and safeguard patient health records and ensure compliance with HIPAA standards.
Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in the electronic medical record.
Retrieve and appropriately transmit patient record requests from within the facility and from external sources.
Answer inbound and outbound calls and may assist patient walk-ins.
Meet productivity expectations established for the specific site.
May schedule pickups.
Maintain working knowledge of company and facility software and follow applicable codes of conduct and policies.
Inform the manager about work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as required.