About The Position

As a Lead Generation Specialist, you will help the company grow by contacting potential customers, generating interest, and scheduling appointments for the sales team. The role involves making outbound calls, arranging consultations between prospective customers and sales team members, accurately entering information into the company system, and representing the company professionally. You will also ensure calls meet company standards, deliver reports accurately and on time, and participate in process-improvement initiatives.

Requirements

  • At least 1 year of successful experience as a Lead Generation Specialist (Voice), Appointment Setter, or in a similar role.
  • Excellent listening and verbal communication skills.
  • Basic technical skills, including navigating a computer, using common software applications, and performing simple troubleshooting.
  • A strong internet connection.
  • A designated professional and quiet workspace.
  • Amenable to working a graveyard shift.
  • Proactive, adaptable, and flexible.
  • Highly professional.
  • Willing to go the extra mile to achieve desired outcomes.
  • Highly collaborative.
  • Committed to continuous improvement and open to experimenting with new approaches and techniques in work processes.

Responsibilities

  • Make outbound calls to potential customers.
  • Schedule consultations between prospective customers and members of the Sales Team.
  • Accurately input information into the company system.
  • Represent the company professionally when speaking with contacts.
  • Ensure calls meet company standards and requirements.
  • Deliver reports accurately and on time.
  • Participate in process-improvement initiatives.
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