Gate Attendant-Operator Lead

Republic Services•Vero Beach, FL

About The Position

The Lead Gate Attendant/Scale Operator monitors and records waste volumes entering a post-collection site, collects appropriate usage fees, and coordinates the daily activities of Gate Attendant/Scale Operators with the Operations Clerk, Operations Supervisor, and/or Operations Manager. The role oversees work and processes to ensure compliance with company policy and federal and state requirements. The position involves reviewing special-waste documentation and inspections, performing radiation testing where applicable, coordinating scale-house security repairs, and reviewing schedules to allocate staffing efficiently. The Lead also supports operational improvements, directs and trains employees, and helps coordinate work across departments or shifts. The role processes inbound waste loads and customer payments, documents and tracks waste using truck scales and computer systems, balances and deposits daily receipts, and handles special-load notifications and paperwork. Additional duties include assisting with daily paperwork and ticket discrepancies, reviewing video footage, answering calls, maintaining a clean and supplied scale house, and performing other assigned job-related duties.

Requirements

Good time-management skills to complete assigned responsibilities efficiently and safely, including those of staff.
Good communication skills, including the ability to communicate operating issues to management, work as a team player, and motivate staff.
Good follow-through skills, including adherence to the work schedule and addressing challenges as they arise.
Ability to follow company policies and rules, promote company safety standards, and work with honesty and trustworthiness.
Experience in a position involving cash handling and balancing cash and/or receipts.
Experience using computers and various software programs in a workplace outside the home.

Nice To Haves

Previous experience in the waste services industry.

Responsibilities

Review special-waste files and manifests for accuracy and ensure Operations completes initial and random inspections.
Perform weekly radiation testing at scale houses where applicable.
Report scale-house security-system issues to the Operations Clerk, Operations Supervisor, and/or Operations Manager, and coordinate repairs with third-party vendors as needed.
Review daily schedules and estimate staffing-hour requirements for efficient scale-house operation; adjust work procedures as necessary to meet production schedules.
Recommend improvements to operating methods, turnaround times, and inbound and outbound weight processing.
Direct employees, assign duties, explain company policies and work instructions, coordinate activities with supervisors or managers, and train or assist in training new employees.
Ensure the scale house is clean and supplied for the next shift at the end of each shift.
Assist the Operations Clerk with filing daily paperwork, troubleshooting ticket discrepancies, and reviewing video footage.
Determine the content of incoming materials for customer billing.
Accept or reject waste loads based on their contents and suggest alternatives based on special-waste requirements, waste type, and/or local-market training.
Receive customer payments and provide receipts.
Balance daily receipts, maintain accurate records and billing, and deposit daily receipts into the safe depository.
Document and track incoming waste using truck scales and computer systems.
Notify Operations about special waste or other special incoming loads; direct or dispatch loads as necessary, process required paperwork, and complete other duties needed to process them.
Answer telephone calls and provide general information.
Maintain a clean work area.
Perform other job-related duties as assigned.