Lead Fulfillment Associate
About The Position
ShipBob Associates work as a team to deliver a strong customer experience in a fast-growing fulfillment operation. The Lead Fulfillment Associate supports warehouse processes including receiving, picking, and packing, and may help in other areas as operational needs require. The role includes ensuring products are handled, stored, and distributed in ways that maintain their safety, quality, and legality. Team members follow standard operating procedures, report concerns about product condition or integrity, maintain accurate records to support traceability, and contribute to continuous improvement and product-safety awareness. The role reports to the Area Manager. The position is based at 4755 Hanoverville Rd, Bethlehem, PA 18020. Compensation is $21.25–$22.25 per hour, depending on shift, and may change due to business needs. Scheduled shifts may include overtime and weekends based on business needs.
Requirements
- Able to work scheduled shifts, including overtime and/or weekends based on business needs, and arrive consistently on time.
- Able to lift up to 50 pounds without restriction.
- Able to stand and walk continuously during shifts of up to 8–10 hours.
- Able to bend, stoop, reach above, and push or pull frequently.
- Able to help in other departments as needed.
- Able to adapt quickly to change and learn new processes.
- Extremely detail-oriented and able to identify operational opportunities.
- Must be at least 18 years old.
Responsibilities
- Receive customers’ incoming inventory and manage the process of putting it away and accepting it into the system.
- Communicate inventory arrivals and any exceptions.
- Pick products quickly and accurately and deliver them to the next stage of the fulfillment process.
- Pack shipments correctly and ensure shipment quality.
- Help in other operational areas as required to keep operations running efficiently.
- Handle, store, and distribute products in a manner that maintains their safety, quality, and legality.
- Follow standard operating procedures and report concerns related to product condition or integrity.
- Maintain accurate records to support product traceability.
- Contribute to continuous improvement and product-safety awareness.
Benefits
- Medical, dental, vision, and basic life insurance
- 401(k) match
- Weekly paychecks
- Paid overtime eligibility
- Pay Progression Program
- Paid time off and sick time off
- Comprehensive benefits package
- Access to AI and productivity tools at no cost for full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
