Global Capabilities Center (GCC) - Lead Finance Coordinator (Program Manager)

Truist Bank • Charlotte, NC

3d

About The Position

Leads financial planning, business-case development, investment governance, forecasting, and performance reporting for Global Capabilities Center (GCC) programs. Manages complex, cross-functional initiatives through investment approval and execution, ensuring alignment with strategic objectives, financial commitments, and enterprise governance standards. The role partners with Finance, Transition Management, Sourcing, HR, Technology, vendors, and business leaders to support funding and execution decisions, and maintains adherence to enterprise policies and program-management standards.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Finance, Business, a related field, or equivalent education, training, or work-related experience.
• Minimum of 10 years of professional experience in technical project or program management.
• Deep knowledge of enterprise project and program management methodologies, governance, and best practices.
• English language fluency is required.

Nice To Haves

• MBA or advanced degree in Finance, Business Administration, Strategy, Accounting, Economics, or a related discipline.
• Experience developing business cases, investment proposals, funding requests, and executive financial recommendations.
• Experience leading programs through enterprise investment-ask, funding-approval, capital-allocation, or investment-governance workflows.
• Experience with multi-year forecasting, workforce modeling, financial scenario analysis, and benefits realization.
• Knowledge of ROI, NPV, IRR, payback period, cost-benefit analysis, and variance analysis.
• Experience supporting GCC, shared-services, outsourcing, workforce-transformation, or large-scale transition programs.
• Advanced proficiency in Excel, PowerPoint, Power BI, and financial modeling.

Responsibilities

• Lead complex GCC programs involving financial planning, workforce investments, transition execution, vendor management, and benefits realization.
• Develop business cases, investment proposals, funding requests, and executive recommendations for strategic initiatives.
• Manage programs through enterprise investment-ask workflows, including intake, analysis, prioritization, approvals, execution, and post-investment tracking.
• Develop multi-year forecasts covering headcount, operating expenses, transition costs, vendor spend, savings, and expected benefits.
• Perform ROI, cost-benefit, scenario, sensitivity, and variance analyses to support investment and program decisions.
• Manage program scope, budgets, timelines, dependencies, risks, decisions, and financial commitments.
• Track performance against approved business cases, budgets, delivery milestones, savings targets, and expected outcomes.
• Develop executive dashboards, business reviews, forecasts, and decision materials for senior leadership and governance forums.
• Partner with Finance, Transition Management, Sourcing, HR, Technology, vendors, and business leaders to support funding and execution decisions.
• Identify and escalate financial, delivery, governance, and benefits-realization risks; drive mitigation and corrective actions.
• Improve program-management practices, financial controls, reporting standards, documentation, and audit readiness.
• Ensure adherence to enterprise policies, investment-governance requirements, and project and program management standards.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior