About The Position

Valet Living is hiring a part-time Lead Field Service Technician to help maintain service quality, safety, and operational excellence across assigned multifamily communities. Reporting to the Operations Manager, this hands-on role combines field service work with leadership support in emerging, remote, and developing markets. The technician remains actively involved in service execution while supporting operational consistency, technician development, and client satisfaction. When a Field Service Leader is unavailable or a market is still growing, the Lead Field Service Technician provides local operational support, coordinates service coverage, coaches technicians, addresses service challenges, and helps keep daily operations running smoothly. The role offers an opportunity to develop leadership and field operations skills in preparation for potential advancement to a Field Service Leader role. The position pays $22.00 per hour and is estimated at 20–30 hours per week, varying with market needs and service volume. Mileage is reimbursed monthly through the company reimbursement program. A smartphone with a data plan is required to use company applications and communications; a stipend is provided. The application window is ongoing.

Requirements

  • Must be at least 18 years old.
  • Authorized to work in the U.S.
  • High school diploma or GED required.
  • Valid driver's license and current auto insurance with the applicant listed as a covered driver.
  • Reliable open-bed pickup truck or a vehicle capable of towing an open utility trailer that meets company requirements.
  • Smartphone with a data plan to access company applications and communications; a stipend is provided.
  • Willingness to receive SMS/text communications throughout pre-employment and employment, including updates, scheduling, and work-related information.
  • Ability to perform physically active work, including lifting up to 50 lbs., walking long distances, climbing stairs, and working outdoors in varying weather conditions.
  • Ability to safely operate a manual tamper and perform repetitive physical tasks.
  • Ability to safely work in and around service areas, including elevated platforms, ladders, and uneven terrain.
  • Comfort working around trash, recycling, and related materials.
  • Ability to travel throughout the assigned market, with occasional travel outside the local area as needed.
  • Availability to work approximately 20–30 hours per week, primarily during daytime hours, with occasional schedule flexibility to support business needs.
  • Dependability and pride in performing quality work.
  • Problem-solving skills and an interest in improving how work gets done.
  • Good communication and relationship-building skills with teammates and clients.
  • Ability to work independently and take initiative.
  • Interest in developing leadership skills and helping others succeed.
  • Comfort using mobile apps and technology for work.

Nice To Haves

  • Experience in field operations, logistics, valet trash, waste management, or a similar service environment is helpful.

Responsibilities

  • Perform field service work while maintaining company standards for safety, cleanliness, service quality, and client satisfaction.
  • Provide operational support in emerging, remote, and developing markets.
  • Step in for Field Service Leaders during absences and support assigned service areas and field teams.
  • Coordinate same-day service coverage and route assignments in response to call-offs, service gaps, and changing priorities.
  • Help ensure consistent, high-quality service across assigned communities.
  • Onboard, train, and coach technicians; support their development and reinforce standard work practices.
  • Conduct community service-quality and safety audits and help coordinate corrective actions.
  • Identify service and operational trends and recommend improvements that support consistency and market growth.
  • Conduct field visits to evaluate service execution, safety practices, and route performance.
  • Respond to routine service issues and escalate complex concerns, safety matters, and personnel issues to the Operations Manager.
  • Fill in on service as needed because of staffing gaps, absences, business needs, launches, or high-volume periods.
  • Support market launches and stabilization, including container distribution, technician training, client onboarding support, service-quality checks, and community events.
  • Coordinate day to day with Field Service Leaders and provide operational updates and handoffs during coverage periods.
  • Complete minor equipment repairs and report equipment or operational issues requiring additional support.
  • Build positive working relationships with technicians, Field Service Leaders, Operations leadership, property teams, and clients.
  • Promptly report safety hazards, equipment concerns, and operational issues.

Benefits

  • Mileage reimbursement through the company reimbursement program.
  • Smartphone stipend.
  • DailyPay flexibility.
  • Clear path to leadership and career advancement.
  • Supportive team environment.
  • Opportunity to make a visible impact in the market.
  • Active, outdoor work that keeps you moving.
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