Lead Exterior Cleaning Technician - Full Time (Gutter Cleaning; Dryer Vent Cleaning)

Southern Outdoor Restoration • Charlotte, NC

2d • $25 - $26 • Onsite

About The Position

This is an experienced, customer-facing lead role for Southern Outdoor Restoration's residential service brand, Unison. The Lead Exterior Cleaning Technician is responsible for completing assigned exterior cleaning tasks such as dryer vent cleaning, gutter cleaning, and pressure washing at customer properties. This role involves preparing the service truck, managing the daily route, and serving as the primary point of contact for homeowners from arrival to final walkthrough. The technician is expected to ensure the quality of work at each property and uphold the company's reputation through excellent service and professional conduct.

Requirements

• Valid NC or SC driver's license with two or more years of licensed driving experience.
• A good driving record (MVR reviewed before hire and monitored continuously).
• Two or more years in route service, field service, delivery, the trades, or another role working at customer properties without direct supervision.
• Availability Monday through Friday, on-site by 7:30 AM.
• Ability to read and follow written and verbal safety instructions in English.
• Physical capability to meet the demands of the role, including lifting or pulling up to 75 lbs and working at height.
• A drug-free, safety-first mindset and professional conduct.
• Must be authorized to work in the U.S.; visa sponsorship is not provided.

Nice To Haves

• Experience leading route work, managing a crew schedule, and owning outcomes.
• Strong soft skills and professionalism, including excellent customer communication, patience, and ability to handle difficult situations.
• Professional presentation and respectful demeanor.
• Genuine interest in outdoor, hands-on work.
• Team-first attitude and willingness to assist where needed.
• Proactive communication and problem-solving.

Responsibilities

• Complete assigned exterior cleaning tasks including dryer vents, gutters, downspouts, siding, driveways, and walkways.
• Prepare the service truck for daily routes.
• Run the daily route efficiently and professionally.
• Serve as the primary point of contact for homeowners, communicating at arrival and completion.
• Ensure the quality of work at every property and represent the company well.
• Handle hoses, wands, ladders, and safety harnesses correctly and safely.
• Meet OSHA and internal safety standards on every job.
• Document results with photos in the provided app.
• Communicate any issues or necessary information to the office.
• Protect customer property, including landscaping, vehicles, siding, and finishes.

Benefits

• $25 to $26 per hour, depending on experience.
• Weather protection if hours run short due to rain or ice.
• Predictable weekly pay, deposited every Friday.
• Paid time off and paid holidays.
• 401(k) with company match.
• Health insurance.
• Supplemental coverage (dental, life, disability, and more).
• Referral bonuses of $250 per hire, with no cap.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed