Lead Exterior Cleaning Technician - Full Time (Gutter Cleaning; Dryer Vent Cleaning)

Southern Outdoor Restoration • Raleigh, NC

4d • Onsite

About The Position

Unison is SOR's residential service brand. Our technicians clean dryer vents and gutters and pressure wash homes, which means we are in customers' driveways, on their roofs, and at their front doors every day. This is an experienced, customer-facing lead role. A Unison Lead completes the task we were hired to perform for the property owner, prepares the truck, runs the route, and is the person the homeowner deals with from arrival to walkthrough. You own the quality of every property you leave and our reputation through your excellent work. Orientation and training are planned to begin for this cohort between October 7 and 12, 2026.

Requirements

• Valid NC driver's license with two or more years of licensed driving experience.
• A good driving record (MVR reviewed before hire and monitored continuously).
• Two or more years in route service, field service, delivery, the trades, or another role where you worked at customer properties without direct supervision.
• Availability Monday through Friday, on-site by 7:30 AM.
• Ability to read and follow written and verbal safety instructions in English.
• Physical capability to meet the demands of the role.
• A drug-free, safety-first mindset.
• Professional conduct on every property.
• Applicants must be authorized to work in the U.S.; we do not sponsor visas.
• Must be able to lift or pull up to 75 lbs, including holding equipment overhead for stretches of time.
• Must be able to work at height within fall-protection guidelines.

Nice To Haves

• Experience leading route work.
• Experience running a daily stop list and keeping a crew on schedule.
• Soft skills and professionalism: ability to speak well to customers, introduce yourself, explain work in plain terms, answer questions patiently, and handle difficult customers professionally.
• Clean presentation and respectful tone.
• Ability to protect customer property, including landscaping, vehicles, siding, and finishes.
• Dependability.
• Proactive communication skills.
• Team-first attitude and willingness to pitch in.
• Genuine interest in outdoor, hands-on work.

Responsibilities

• Complete assigned exterior cleaning tasks such as dryer vents, gutters, downspouts, siding, driveways, and walkways at residential properties.
• Prepare the service truck for daily routes.
• Run the daily route, managing the schedule and ensuring timely completion of jobs.
• Serve as the primary point of contact for homeowners from arrival to walkthrough.
• Ensure the quality of work performed at each property and uphold the company's reputation.
• Handle hoses, wands, ladders, and safety harnesses correctly and safely.
• Meet OSHA and internal safety standards on every job.
• Follow daily job assignments and safety protocols accurately.
• Communicate with the homeowner at arrival and completion.
• Document results with photos in the provided app.
• Flag any issues or necessary information for the office.

Benefits

• Weather protection if hours run short due to rain or ice.
• Predictable weekly pay, deposited every Friday.
• Paid time off and paid holidays.
• 401(k) with company match.
• Health insurance.
• Supplemental coverage (dental, life, disability, and more).
• Referral bonuses of $250 per hire, with no cap.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed