Lead Esthetician - Wyomissing

FGG Spas•Wyomissing, PA

13d•Onsite

About The Position

Hand & Stone Wyomissing is seeking a passionate and motivated Lead Esthetician to lead, coach, and make a lasting impact on their Esthetics team. This role involves balancing hands-on service with team leadership, helping to build a high-performing Esthetics team that delivers an incredible experience to every member and valued guest. FGG Spa, LLC, a franchisee of Hand & Stone, emphasizes a 'PUT PEOPLE FIRST' culture and offers a service menu with the latest advances in skincare. The Lead Esthetician plays a key role in developing the team, driving performance, and fostering a culture of growth and success.

Requirements

Esthetician who is ready to lead from the front and make a difference beyond their own treatment room
Enjoys providing exceptional services
Enjoys coaching others
Enjoys celebrating team wins
Enjoys setting goals
Enjoys helping people become the best version of themselves
Motivated by results
Comfortable having coaching conversations
Excited about the opportunity to help build a thriving Esthetics Department

Responsibilities

Provide exceptional Esthetics services in the treatment room while delivering a World Class Client Experience to our members and valued guests
Lead by example and demonstrate the service, professionalism, and client care you expect from your team
Partner with the General Manager, Regional Director, and Regional Esthetics Coach to drive the success of the Esthetics Department
Coach, train, and develop Estheticians to help them reach their individual and team goals
Use performance data and KPIs to identify opportunities, create action plans, and follow up on progress
Help build a strong, accountable, and high-performing Esthetics team
Support the retention, development, and professional growth of Estheticians
Assist Spa Leadership with recruiting, including conducting hands-on interviews with qualified candidates
Train Estheticians using standardized training programs, checklists, and protocols
Support Estheticians in progressing through Dermalogica Expert, Clarity Master, and Elite Esthetician programs
Help ensure treatment rooms, equipment, sanitation, licensing, insurance, and other Esthetics standards are maintained
Lead monthly Esthetics Department meetings and participate in required training, coaching calls, and professional development opportunities
Partner with Spa Leadership to achieve service, retail, and other department performance goals
Maintain a minimum of 30 hours per week and work at least one weekend shift each week