Lead Escrow Disbursement Coordinator

First American•New York, NY

2d•Onsite

About The Position

First American's National Commercial Services is seeking a Lead Escrow Disbursement Coordinator to support escrow branch operations and ensure the timely and accurate disbursement of funds for closed transactions. This role involves reviewing and preparing closing files for disbursement, confirming file balances, and executing disbursements according to established instructions. The position is critical for delivering a seamless and compliant closing experience for the New York National Commercial Services team. First American is a trusted leader in the real estate services industry, known for its people-first culture and has been recognized on the Fortune 100 Best Companies to Work For® list for eleven consecutive years, as well as other awards for diversity and inclusion.

Requirements

High School diploma or equivalent
6+ years of banking and/or escrow experience strongly preferred
Strong leadership, organizational, and problem-solving skills with the ability to manage multiple priorities
Working knowledge of escrow processes, settlement statements (HUDs), and basic accounting principles
Intermediate proficiency with Microsoft Office and escrow-related systems; ability to perform accurate data entry
Ability to interpret instructions, analyze financial information, and resolve practical problems in dynamic situations
Effective communication and customer service skills with a collaborative, team-oriented approach
Detail-oriented with solid analytical abilities and emerging leadership capability

Responsibilities

Serve as a subject matter expert and resource to the team, resolving complex issues using sound judgment and best practices
Review, balance, and disburse escrow files, including issuing checks and preparing wires in accordance with instructions
Prepare and distribute closing documents, final HUDs, and related correspondence to appropriate parties
Partner with lenders, buyers, and escrow officers to reconcile discrepancies and ensure accurate file completion
Manage daily financial activities including deposits, billing, wire reconciliation, and accounting reports
Provide responsive customer service, support operational needs, and guide team members on problem resolution