Lead Escrow Disbursement Coordinator

First American•Usa, NY

13h•Onsite

About The Position

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Enable your attention to detail and operational expertise to support the successful completion of complex real estate transactions. If you excel in a fast-paced environment where accuracy, collaboration, and problem-solving are essential, this is an opportunity to bring your skills to a trusted leader in the real estate services industry. First American is seeking a Lead Escrow Disbursement Coordinator to support escrow branch operations and ensure the timely and accurate disbursement of funds for closed transactions. In this role, you will review and prepare closing files for disbursement, confirm file balances, and execute disbursements in accordance with established instructions. Responsibilities include issuing wires and checks, printing and distributing closing documents such as final HUDs and cover letters, and partnering with escrow officers, lenders, and buyers to resolve discrepancies and finalize transactions. This position plays a critical role in delivering a seamless and compliant closing experience for the New York National Commercial Services team.

Requirements

High School diploma or equivalent
6+ years of banking and/or escrow experience strongly preferred
Strong leadership, organizational, and problem-solving skills with the ability to manage multiple priorities
Working knowledge of escrow processes, settlement statements (HUDs), and basic accounting principles
Intermediate proficiency with Microsoft Office and escrow-related systems; ability to perform accurate data entry
Ability to interpret instructions, analyze financial information, and resolve practical problems in dynamic situations
Effective communication and customer service skills with a collaborative, team-oriented approach
Detail-oriented with solid analytical abilities and emerging leadership capability

Responsibilities

Serve as a subject matter expert and resource to the team, resolving complex issues using sound judgment and best practices
Review, balance, and disburse escrow files, including issuing checks and preparing wires in accordance with instructions
Prepare and distribute closing documents, final HUDs, and related correspondence to appropriate parties
Partner with lenders, buyers, and escrow officers to reconcile discrepancies and ensure accurate file completion
Manage daily financial activities including deposits, billing, wire reconciliation, and accounting reports
Provide responsive customer service, support operational needs, and guide team members on problem resolution