Escrow Coordinator Supervisor
About The Position
The Escrow Coordinator Supervisor is responsible for leading Escrow Coordinators through effective coaching, support, and management of work schedules, daily tasks, projects, and employee performance. This role requires attention to detail, demonstrated supervisory abilities, and the ability to provide guidance for employee growth while consistently monitoring and improving quality and efficiency benchmarks. The supervisor will also handle administrative and reporting tasks, adapt to organizational change, identify process improvements, and may be required to travel as needed.
Requirements
- High School Diploma required
- 3-4 years of directly related work experience required
Nice To Haves
- Associate’s degree in a related field preferred
Responsibilities
- Supervise 10 or more employees
- Monitor, coach, and collaborate with department employees on quality and quantity of work as well as adherence to company and department policy
- Monitor and maintain all Allied Solutions Human Resource responsibilities pertinent to this department (Annual Performance Reviews, PTO/Flex requests, approval of time cards, etc)
- Monitor workflows and assign responsibilities to employees to ensure prompt and accurate completion of daily tasks and communicate to department management and other impacted areas when adherence to service delivery expectation is at risk
- Develop employees professional skills as well as knowledge of client needs, internal processes, and overall business operations in order to help employees reach their potential and contribute to Allied’s excellence in service
- Interview, hire, coach, evaluate, discipline, and terminate employees following the Human Resource requirements and with guidance from management and Human Resources
- Organize and conduct department meetings to inform employees of new procedures or client particulars, changes within the department, or challenges pertaining to their areas of responsibilities
- Adapt to organizational change
- Identify process improvements and offer solutions/suggestions
- Ability to travel as needed
- Other responsibilities as assigned
Benefits
- Medical insurance coverage
- Dental insurance coverage
- Vision insurance coverage
- 100% company-paid life coverage
- 100% company-paid disability coverage
- 401k options with company match
- Three weeks PTO by the end of the first year
- Career growth opportunities
- Learning and development resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
11-50 employees
