Lead Driver

CGCB Associates LLC•Balch Springs, TX

6d•Onsite

About The Position

The Lead Driver supports the Driver/Yard Supervisor in coordinating daily driver activities, maintaining service quality, and ensuring safe, efficient route operations. This working team leader provides hands-on guidance, training, and support to drivers while performing driving and servicing duties as operational needs require. The Lead Driver works directly under the Driver/Yard Supervisor and serves as a primary contact for drivers on daily routes, equipment concerns, service expectations, and operational challenges. The role includes assisting with route coordination, monitoring progress, resolving service issues, training and coaching drivers, and conducting quality checks. The Lead Driver also supports fleet and equipment inspections, safety and DOT compliance, operational records, and customer service. The position is based at a physical work location and is not remote. It is full-time.

Requirements

High school diploma or GED required.
Previous professional driving experience required, preferably in route-based service, transportation, or delivery operations.
Valid driver's license with an acceptable driving record required.
Ability to meet applicable DOT requirements for assigned driving duties.
Strong communication, organizational, and problem-solving skills.
Ability to work independently while providing guidance and support to other drivers.
Strong understanding of workplace safety and vehicle operating procedures.
Ability to adapt to changing schedules and operational priorities.
Willingness to work outdoors in varying weather conditions and perform physically demanding tasks.
Ability to operate company vehicles and equipment safely and efficiently.
Ability to frequently enter and exit commercial vehicles throughout the workday.
Ability to lift, carry, push, and pull equipment and supplies associated with assigned duties.
Ability to stand, walk, bend, kneel, and perform repetitive physical tasks.
Ability to work outdoors in various weather and environmental conditions.
Ability to safely operate vehicles and equipment for extended periods.

Nice To Haves

Previous experience training, mentoring, or leading employees preferred.
Experience operating and servicing portable sanitation equipment preferred.

Responsibilities

Assist the Driver/Yard Supervisor with coordinating daily driver activities and route execution.
Monitor route progress and communicate delays, service concerns, and operational challenges to the supervisor.
Assist drivers with route questions, scheduling changes, and service-related issues.
Perform assigned routes, deliveries, pickups, and equipment servicing as needed.
Provide field support when routes are behind schedule or staffing shortages occur.
Coordinate with dispatch and routing personnel to support efficient daily operations.
Help prepare vehicles, equipment, and supplies for daily routes.
Help ensure assigned routes and service responsibilities are completed accurately and on time.
Serve as a primary resource for drivers regarding daily responsibilities, company procedures, and service expectations.
Assist with onboarding and hands-on training of new drivers.
Train employees on equipment servicing, vehicle operation, safety procedures, and customer service standards.
Provide ongoing coaching and guidance to improve driver performance and efficiency.
Promote teamwork, accountability, and professionalism among drivers.
Identify performance or attendance concerns and communicate them to the Driver/Yard Supervisor.
Lead by example through a strong work ethic, positive attitude, and commitment to company standards.
Conduct routine quality checks to ensure equipment is serviced and maintained according to company standards.
Identify and report service deficiencies and assist with corrective actions.
Respond to customer service concerns in the field and communicate unresolved issues to the supervisor.
Ensure portable toilets and other rental equipment are cleaned, stocked, and maintained to company expectations.
Assist with missed services, customer complaints, and urgent service requests.
Promote a professional and positive company image during customer interactions.
Assist with ensuring vehicles and equipment are inspected before and after use.
Monitor and report vehicle maintenance concerns, mechanical issues, and equipment damage.
Ensure drivers complete required vehicle inspections and documentation.
Assist with maintaining the cleanliness and organization of company vehicles and equipment.
Coordinate vehicle or equipment concerns with the Driver/Yard Supervisor.
Assist with maintaining adequate supplies and equipment for daily operations.
Promote compliance with company safety policies and procedures.
Ensure drivers follow applicable DOT regulations, traffic laws, and safe operating practices.
Reinforce proper vehicle inspections, safe driving practices, and equipment handling.
Identify and report unsafe conditions, incidents, accidents, and potential safety hazards.
Support safety meetings and ongoing driver training initiatives.
Ensure route documentation, inspection reports, and service records are completed accurately.
Immediately communicate safety or compliance concerns to the Driver/Yard Supervisor.
Maintain consistent communication with the Driver/Yard Supervisor regarding driver performance, route progress, and operational needs.
Assist with reviewing route completion records and identifying service discrepancies.
Use company systems, including Elements, Samsara, and Fleetio, as applicable to assigned responsibilities.
Provide feedback and recommendations to improve route efficiency, service quality, and driver productivity.
Assist with maintaining accurate daily operational records and documentation.
Support the Driver/Yard Supervisor with special projects and operational priorities as assigned.
Perform other duties as assigned.