Lead Doctor - Hoboken, NJ

Veterinary Emergency Group (VEG)•Hoboken, NJ

6d•$160,000 - $200,000

About The Position

VEG is hiring a Lead Emergency Veterinarian to provide emergency veterinary care while supporting the doctor team and helping ensure the hospital meets a high standard of clinical excellence. Working alongside the Medical Director, the Lead Doctor champions VEG’s medical processes and initiatives, coaches fellow doctors, and models VEG’s customer-centered approach. The role fosters mentorship and learning and helps doctors develop their careers. The position combines clinical and administrative shifts. Clinical work includes responding to medical questions by phone, promptly seeing patients, diagnosing conditions, creating diagnostic and therapeutic plans, communicating options to customers, providing treatment, and maintaining accurate medical records. Leadership and administrative duties include coaching and supporting doctors’ development, assisting with Medical Director coverage, serving as interim Medical Director when needed, leading monthly doctor meetings and M&M rounds, creating doctor schedules, managing leave requests, and addressing customer complaints related to medical concerns. At teaching hospitals, the Lead Doctor may own the New ER Doctor training program and perform its Medical Director duties if needed. The role may require working nights, weekends, and holidays on a rotating or as-needed basis, as well as administrative tasks outside normal hours. The work environment can be noisy and may include strong or unpleasant odors.

Requirements

DVM, VMD, or equivalent degree.
At least 2 years of emergency-room experience and critical case management.
Training in emergency surgery/endoscopy.
Flexibility to work a combination of clinical and administrative shifts.
Willingness to lead and support fellow doctors and perform administrative tasks during off hours.
Willingness to work in a noisy environment with strong or unpleasant odors.
Availability to work nights, weekends, and holidays on a rotating or as-needed basis based on hospital needs.
Ability to work well in a fast-paced environment with people from varied backgrounds and personality types.
Empathetic, people-centric approach and ability to understand different perspectives.
Humility, including acknowledging mistakes, sharing credit, and recognizing team accomplishments.
Strong ownership of work and commitment to achieving long-term results.
Curiosity and a desire to learn and grow skills and knowledge.

Nice To Haves

One year of leadership experience is preferred but not required.

Responsibilities

Work clinical shifts and perform duties consistent with emergency doctors at VEG.
Answer medical questions over the phone.
See patients promptly as part of VEG Triage and VEG Spikes.
Diagnose each pet’s condition and create diagnostic and therapeutic plans.
Communicate diagnoses and treatment options directly to customers.
Provide appropriate treatments for each pet’s condition.
Create and review medical records for accuracy.
Explain the value of tests and treatments to customers and address their concerns.
Coach fellow doctors on medical excellence, doctoring the VEG Way, and delivering a customer-focused experience.
Support fellow doctors through their assigned growth and development plans.
Assist the Medical Director with coverage for callouts or schedule changes.
Work as interim Medical Director when the current Medical Director is on leave or opening a new VEG hospital.
Lead monthly doctor meetings and M&M rounds with guidance from the Medical Director.
At teaching hospitals, own the New ER Doctor training program and perform its Medical Director duties when needed.
Create doctor schedules, manage leave requests, and post schedules at least two months in advance.
Address customer complaints related to medical concerns.
Support top-tier customer satisfaction and hospital revenue production.
Perform administrative tasks as needed outside regular work hours, including responding to doctor callouts, addressing customer complaints, and scheduling.

Benefits

Competitive compensation of $160,000–$200,000, including base compensation and a 401(k) match.
Comprehensive health and wellness benefits starting on day one, including QPR training and access to free therapy or counseling.
Potential eligibility for equity after one year of full-time, active employment.
Clinical and leadership learning programs, unlimited emergency-room continuing education, and a travel stipend.
Full-time credentialed employees receive a $2,500 annual travel stipend; full-time uncredentialed employees receive a $1,000 annual travel stipend.
Clinical student loan repayment.
Paid parental leave of up to 12 weeks at 100% of regular salary, with fertility and family-building care for all types of families.
Flexible work schedules.
Employee referral program.
Comfy scrubs, company swag, and food in the fridge.