Lead Doctor

Veterinary Emergency Group (VEG)•Nanuet, NY

9d•$160,000 - $200,000

About The Position

VEG is hiring a Lead Emergency Veterinarian to provide emergency veterinary care while supporting the doctor team and helping ensure the hospital is a model of clinical excellence. Working alongside the hospital’s Medical Director, the Lead Doctor champions VEG medical processes and initiatives, coaches and develops fellow doctors, and promotes VEG’s customer-centered approach to emergency care. The role includes a combination of clinical and administrative shifts and may provide interim Medical Director coverage when the Medical Director is on leave or opening a new hospital. The Lead Doctor fosters a culture of mentorship and learning, helps doctors progress through assigned development plans, and supports a high-quality customer experience. Responsibilities also include doctor scheduling, meetings and medical case rounds, handling medical customer complaints, and providing administrative support as needed outside regular hours. At teaching hospitals, the Lead Doctor may oversee the New ER Doctor training program and perform its Medical Director duties if needed.

Requirements

DVM, VMD, or equivalent degree.
At least 2 years of emergency room experience and critical case management experience.
Training in emergency surgery and endoscopy.
Flexibility to work a combination of clinical and administrative shifts.
Willingness to lead and support fellow doctors and perform administrative tasks outside regular hours as needed.
Willingness to work in a noisy environment with strong or unpleasant odors.
Availability to work nights, weekends, and holidays on a rotating or as-needed basis according to hospital needs.
Ability to work effectively in a fast-paced environment with people from varied backgrounds and personality types.
Empathetic, people-centric approach and ability to understand different perspectives.
Humility, including acknowledging mistakes, sharing credit, and recognizing team accomplishments.
Strong ownership and accountability, with commitment to long-term results.
Curiosity and an ongoing interest in learning and developing skills and knowledge.

Nice To Haves

One year of leadership experience is preferred, but not required.

Responsibilities

Work clinical shifts and perform emergency veterinary doctor duties.
Answer medical questions over the phone.
See patients promptly as part of VEG Triage and VEG Spikes.
Diagnose patients’ conditions and create diagnostic and therapeutic plans.
Communicate diagnoses and treatment options directly to customers.
Provide appropriate treatments for each patient’s condition.
Create and review medical records for accuracy.
Explain the value of tests and treatments and address customer concerns.
Coach fellow doctors on medical excellence, VEG’s approach to doctoring, and customer-focused care.
Support fellow doctors through their assigned growth and development plans.
Assist the Medical Director with coverage for callouts or schedule changes.
Serve as interim Medical Director when the current Medical Director is on leave or opening a new hospital.
Lead monthly doctor meetings and morbidity and mortality rounds, with guidance from the Medical Director.
At teaching hospitals, oversee the New ER Doctor training program and perform its Medical Director duties if needed.
Create doctor schedules, manage leave requests, and post schedules at least two months in advance.
Address customer complaints related to medical concerns.
Support top-tier customer satisfaction and hospital revenue production.
Provide administrative support outside regular hours when needed, including responding to doctor callouts, customer complaints, and scheduling needs.

Benefits

Competitive compensation of $160,000–$200,000 based on experience, including base pay and a 401(k) match.
Health and wellness benefits starting on day one, including QPR training and access to free therapy or counseling.
Potential eligibility for equity after one year of full-time, active employment.
Clinical and leadership learning programs, unlimited emergency medicine continuing education, and a travel stipend.
Annual travel stipend for full-time credentialed employees ($2,500) and full-time uncredentialed employees ($1,000).
Clinical student loan repayment.
Paid parental leave of up to 12 weeks at 100% of regular salary.
Fertility and family-building care for all types of families.
Flexible work schedules.
Employee referral program.
Scrubs, company merchandise, and food in the fridge.