(ROH) - Lead Dock Runner

Goodwill NYNJ•South Hackensack, NJ

3d•Onsite

About The Position

The Lead Dock Runner supports daily warehouse operations by moving donated goods, assisting with truck and trailer loading and unloading, and ensuring items are accurately distributed to the appropriate areas and vehicles in a timely manner. The role helps maintain a safe, organized, and productive dock environment in support of Goodwill’s mission. The position serves as an on-the-floor lead for dock workers, runners, and possibly transitional or mission participants during the shift. It supports daily routing for the upstate region, coordination with the Ryder team, and communication with warehouse leadership. The Lead Dock Runner also supports safety practices, donation sorting standards, shipment preparation, productivity tracking, and end-of-shift housekeeping. The work takes place on a busy warehouse dock with constant movement of goods and equipment. The schedule calls for open availability Monday through Saturday, 8 a.m. to 6 p.m. Physical demands include frequent lifting, bending, pushing, and pulling, standing for extended periods, and working in varying temperatures. The role requires the ability to lift up to 50 pounds regularly and safely operate pallet jacks and other warehouse equipment; training is provided.

Requirements

High school diploma or equivalent preferred.
Previous warehouse, logistics, or retail back-room experience is a plus.
Ability to lift up to 50 pounds regularly and stand for extended periods.
Ability to work in a fast-paced, physically demanding environment.
Strong teamwork, communication, and time-management skills.
Dependability and a strong work ethic.
Ability to follow instructions and operate safely at all times.
Open availability Monday through Saturday, 8 a.m. to 6 p.m.
Ability to perform frequent lifting, bending, pushing, and pulling.
Ability to work in varying temperatures, including with dock doors open.
Ability to safely operate pallet jacks and other warehouse equipment; training is provided.

Responsibilities

Assist with loading and unloading trucks and trailers.
Execute the daily routing schedule for the upstate region.
Create and maintain relationships with the Ryder team.
Communicate daily with the operations manager and director of logistics about operational status and work.
Transport donated goods from the dock to designated processing or storage areas.
Keep dock areas clean, organized, and safe, including removing debris and empty pallets.
Communicate with forklift drivers, dock associates, and supervisors to support workflow.
Sort and stage donations for efficient processing.
Operate pallet jacks, forklifts, and other warehouse equipment.
Follow safety procedures, PPE requirements, and Goodwill operational policies.
Immediately report hazardous conditions, damaged equipment, and safety concerns.
Help prepare outgoing shipments and ensure accurate documentation.
Provide general support to warehouse teams as directed.
Ensure donations are received, handled, and sorted according to Goodwill NY/NJ standards: sellable, outlet, salvage, recycling, or trash.
Conduct or support pre-shift safety huddles, reinforce safety rules, and promptly address unsafe behavior or conditions.
Report and document incidents, near misses, and equipment defects; partner with management on corrective actions.
Ensure 100% compliance on loads for the next day.
Oversee consumable and non-consumable controls weekly.
Serve as the on-the-floor lead for dock workers, runners, and possibly transitional or mission participants during the shift.
Help foster a respectful, mission-aligned culture in which donors, drivers, and team members are treated with dignity.
Communicate shift priorities, changes, and expectations at the start of the shift and as conditions change.
Track and share basic productivity metrics with warehouse leadership, including loads processed, load departures and arrival times, and trailers turned.
Relay delays, behavior issues, recurring quality problems, and store or driver concerns to appropriate leaders.
Coordinate end-of-shift housekeeping, including trash removal, cardboard to the baler, securing equipment, and locking dock doors as required.