(ROH) - Lead Dock Runner

Goodwill NYNJ•South Hackensack, NJ

4d•$20 - $22•Onsite

About The Position

The Lead Dock Runner supports daily warehouse operations by moving donated goods, assisting with truck and trailer loading and unloading, and ensuring items are accurately distributed to appropriate areas and vehicles in a timely manner. The role helps maintain a safe, organized, and productive dock environment in support of Goodwill’s mission. The position serves as an on-the-floor lead for dock workers, runners, and possibly transitional or mission participants during the shift, and helps foster a respectful, mission-aligned culture.

Requirements

High school diploma or equivalent preferred.
Previous warehouse, logistics, or retail back-room experience is a plus.
Ability to lift up to 50 pounds regularly and stand for extended periods.
Ability to work in a fast-paced, physically demanding environment.
Strong teamwork, communication, and time-management skills.
Dependability and a strong work ethic.
Ability to follow instructions and operate safely at all times.
Open availability Monday through Saturday, 8 a.m. to 6 p.m.
Frequent lifting, bending, pushing, and pulling.
Ability to work in varying temperatures, including in a warehouse with dock doors open.
Ability to safely operate pallet jacks and other warehouse equipment; training is provided.

Nice To Haves

Previous warehouse, logistics, or retail back-room experience.

Responsibilities

Assist with loading and unloading trucks and trailers.
Execute the daily routing schedule for the upstate region.
Build and maintain relationships with the Ryder team.
Communicate daily with the operations manager and director of logistics about operational status.
Transport donated goods from the dock to designated processing or storage areas.
Maintain clean, organized, and safe dock areas, including removing debris and empty pallets.
Communicate with forklift drivers, dock associates, and supervisors to support workflow.
Sort and stage donations for efficient processing.
Operate pallet jacks, forklifts, and other warehouse equipment.
Follow safety procedures, personal protective equipment (PPE) requirements, and Goodwill operational policies.
Immediately report hazardous conditions, damaged equipment, and safety concerns.
Assist with preparing outgoing shipments and ensuring accurate documentation.
Provide general support to warehouse teams as directed.
Ensure donations are received, handled, and sorted according to Goodwill NY/NJ standards: sellable, outlet, salvage, recycling, or trash.
Conduct or support pre-shift safety huddles, reinforce safety rules, and address unsafe behavior or conditions immediately.
Report and document incidents, near-misses, and equipment defects, and partner with management on corrective actions.
Ensure 100% compliance on loads for the next day.
Oversee consumable and non-consumable controls weekly.
Serve as the on-the-floor lead for dock workers, runners, and possibly transitional or mission participants during the shift.
Help maintain a respectful, mission-aligned culture in which donors, drivers, and team members are treated with dignity.
Communicate shift priorities, changes, and expectations at the start of the shift and as conditions change.
Track and share basic productivity metrics with warehouse leadership, including loads processed, load departure and arrival times, and trailers turned.
Relay delays, behavior issues, recurring quality problems, and store or driver concerns to appropriate leaders.
Coordinate end-of-shift housekeeping, including trash removal, cardboard transfer to the baler, securing equipment, and locking dock doors as required.