Lead Director, ABX Performance & Value Realization

CVS Health•New York, MA

1d•$100,000 - $231,540

About The Position

The Lead Director, ABX Performance & Value Realization leads integrated performance management and value realization across the ACS ABX portfolio. The role establishes governance, performance visibility, and accountability to ensure strategic initiatives deliver against approved commitments. It oversees KPI, milestone, benefit, and portfolio performance management; governs value-realization plans; integrates reporting across capital and non-capital initiatives; and provides executive leadership with insights into performance, risks, and emerging issues. Working across business, Finance, program, and initiative teams, the Lead Director validates benefits, strengthens accountability, drives corrective actions, and supports executive decisions when expected value is at risk. The position also leads and develops a team responsible for ABX performance management and value realization. The opportunity is remote or hybrid, with a preference for qualified candidates in the Central or East time zones.

Requirements

10+ years of progressive experience in portfolio management, performance management, value realization, strategic finance, transformation, management consulting, business planning, or related disciplines.
Demonstrated experience managing performance across complex, cross-functional strategic initiatives or investment portfolios.
Experience establishing and managing KPIs, milestones, benefits, financial performance measures, and executive reporting.
Strong understanding of business case economics and methods for measuring actual results against expected outcomes.
Demonstrated ability to identify performance risks, drive accountability, and influence stakeholders across organizational boundaries.
Strong analytical and problem-solving capabilities, including the ability to synthesize complex information into actionable executive insights.
Excellent executive communication and presentation skills.
Demonstrated people-leadership experience, including coaching and development.
Bachelor's degree or equivalent experience.

Nice To Haves

Healthcare or health insurance experience.
Experience with enterprise transformation or large-scale strategic initiative portfolios.
Experience with financial and non-financial benefit tracking and value-realization methodologies.
Knowledge of clinical and health plan operations.
Experience partnering with Finance, business leadership, and transformation teams.
Master's degree.

Responsibilities

Lead integrated performance management across ACS ABX initiatives, establishing a consistent view of portfolio health, delivery performance, and realized value.
Establish and oversee KPI, milestone, and portfolio performance management processes aligned with initiative commitments and business objectives.
Lead benefit tracking and value-realization oversight, monitoring performance against approved business case outcomes and identifying emerging benefit risks or gaps.
Partner with initiative owners, Finance, and cross-functional stakeholders to strengthen transparency and accountability for financial and non-financial outcomes.
Integrate capital and non-capital ABX performance reporting to provide leadership with a comprehensive view of investments, commitments, performance, and outcomes.
Develop executive reporting and portfolio insights that communicate performance, risks, opportunities, and areas requiring leadership intervention.
Establish mechanisms for issue identification, escalation, accountability, and follow-through across the portfolio.
Identify cross-portfolio trends and performance insights to strengthen future planning, investment decisions, and value delivery.
Lead, coach, and develop a high-performing team responsible for performance management, reporting, benefit tracking, and value realization.
Govern initiative value-realization plans, including benefit commitments, measurement approaches, accountable owners, and ongoing assessment of realized versus expected value.
Partner with Finance and business owners to validate financial and non-financial benefits, value-realization assumptions, and recognized outcomes.
Drive corrective action planning when benefits or outcomes fall short of commitments, and provide executive decision support when expected value is at risk.
Prepare and facilitate steering committees, leadership governance forums, and performance and value reviews to drive decisions, accountability, and follow-through.
Advance process optimization, automation, AI-enabled analytics, and productivity improvements that strengthen performance management, insight generation, and value-realization governance.