About The Position

The Lead Direct Support Professional (Residential Coordinator) assists the Program Director with coordinating services for the individuals served. Coordination areas include finances, medical care, recreation, program services, family contact and involvement, education, and household management. The role helps maintain consistency in program implementation, individual care, and communication with staff and interdisciplinary team members, including day or residential program teams. The position also performs direct support professional duties, providing hands-on assistance, encouragement, mentoring, and guidance; supporting individuals’ comfort, safety, and personal growth; and assisting with daily living tasks such as mobility, getting in and out of bed, dressing, bathing, toileting, and personal hygiene.

Requirements

  • Must be at least 18 years old.
  • Person-centered, patient, and kind.
  • Dependable, adaptable, and flexible.
  • Observant and detail-oriented.
  • Able to serve as a positive role model and work as part of a team.
  • Committed to creating a respectful and collaborative environment.
  • Computer skills for documentation.
  • Valid driver’s license, as the role involves transporting individuals served.
  • A successful background clearance is required as part of onboarding/employment.
  • Good reading, writing, and communication skills for documenting care, following support plans, and collaborating with team members.

Nice To Haves

  • Some positions or locations may require a personal vehicle and auto-liability insurance, depending on the role.

Responsibilities

  • Assist the Program Director with coordinating services, including finances, medical care, recreation, program services, family contact and involvement, education, and household management.
  • Help maintain consistency in program implementation and individual care.
  • Communicate and coordinate with staff and interdisciplinary team members, including day or residential program teams.
  • Carry out direct support professional duties.
  • Provide hands-on assistance, encouragement, mentoring, and guidance.
  • Support the comfort, safety, and personal growth of individuals served.
  • Assist with daily living tasks, including mobility, transfers in and out of bed, dressing, bathing, toileting, and personal hygiene.
  • Document care, follow support plans, and collaborate with internal and external team members.

Benefits

  • Medical, vision, and dental insurance for full-time employees.
  • Supplemental insurance.
  • Flexible spending and HSA accounts for full-time employees.
  • Pet insurance.
  • Life insurance for full-time employees.
  • 401(k) plan with up to 3% employer match after one year of service.
  • Paid time off for eligible employees.
  • PTO donation.
  • Growth and development opportunities.
  • Employee referral program.
  • Employee assistance program.
  • Mileage reimbursement.
  • National brand discounts.
  • Tapcheck access to 50% of pay before payday.
  • Paid training and orientation.
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