About The Position

The Lead Direct Support Professional, also referred to as the Residential Coordinator, assists the Program Director with coordinating services for individuals served. Coordination areas include finances, medical needs, recreation, program services, family contact and involvement, education, and household management. The role supports consistent program implementation, individual care, and communication with staff and interdisciplinary team members, including day or residential program teams. The position also carries out direct support professional duties, providing hands-on assistance, encouragement, mentoring, and guidance; supporting individuals’ comfort, safety, and personal growth; and assisting with daily living activities.

Requirements

  • Must be 18 years or older.
  • Person-centered, patient, and kind.
  • Dependable, adaptable, and flexible.
  • Observant and detail-oriented.
  • Able to serve as a positive role model and work on a team.
  • Committed to creating a respectful and collaborative environment.
  • Computer skills for documentation.
  • Valid driver's license, due to transporting persons served.
  • Successful background clearance as part of the onboarding and employment process.
  • Reading, writing, and communication skills to document care, follow support plans, and collaborate with internal and external team members.

Responsibilities

  • Assist the Program Director with coordinating services, including finances, medical needs, recreation, program services, family contact and involvement, education, and household management.
  • Help maintain consistency in program implementation, individual care, and communication with staff and interdisciplinary team members.
  • Carry out direct support professional duties.
  • Provide hands-on assistance, encouragement, mentoring, and guidance.
  • Support the comfort, safety, and personal growth of the individuals served.
  • Assist with daily living tasks such as mobility, getting in and out of bed, dressing, bathing, toileting, and personal hygiene.
  • Document care, follow support plans, and collaborate with internal and external team members.

Benefits

  • Medical, vision, and dental insurance for full-time employees
  • Supplemental insurance
  • Flexible spending and HSA accounts for full-time employees
  • Pet insurance
  • Life insurance for full-time employees
  • 401(k) plan with up to 3% employer match after one year of service
  • Paid time off for eligible employees
  • PTO donation
  • Growth and development opportunities
  • Employee referral program
  • Employee assistance program
  • Mileage reimbursement
  • National brand discounts
  • Tapcheck access to 50% of pay before payday
  • Paid training and orientation
  • $500 hiring bonus
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