About The Position

The Lead Direct Support Professional (Residential Coordinator) assists the Program Director in coordinating services for individuals served, including finances, medical needs, recreation, program services, family contact and involvement, education, and household management. The position helps maintain consistency in program implementation and individual care, and supports communication with staff and interdisciplinary team members, including day or residential programs. The role also performs direct support professional duties, providing hands-on assistance, encouragement, mentoring, and guidance. It helps ensure the comfort, safety, and personal growth of individuals served, including assistance with daily living tasks such as mobility, getting in and out of bed, dressing, bathing, toileting, and personal hygiene.

Requirements

  • Must be 18 years or older.
  • Person-centered, patient, and kind.
  • Dependable, adaptable, and flexible.
  • Observant and detail-oriented.
  • Able to serve as a positive role model and work on a team.
  • Committed to creating a respectful and collaborative environment.
  • Computer skills for documentation.
  • Valid driver’s license, because the role involves transporting individuals served.
  • Some positions or locations may require a personal vehicle and auto-liability insurance.
  • Successful background clearance is required as part of onboarding/employment.
  • Reading, writing, and communication skills to document care, follow support plans, and collaborate with internal and external team members.

Responsibilities

  • Assist the Program Director with coordinating services, including finance, medical, recreation, program services, family contact and involvement, education, and household management.
  • Help maintain consistency in program implementation and individual care.
  • Support communication with staff and interdisciplinary team members, including day or residential program teams.
  • Carry out direct support professional duties by providing hands-on assistance, encouragement, mentoring, and guidance.
  • Help ensure the comfort, safety, and personal growth of individuals served.
  • Assist with daily living tasks, including mobility, getting in and out of bed, dressing, bathing, toileting, and personal hygiene.
  • Document care, follow support plans, and communicate with internal and external team members.

Benefits

  • Medical, vision, and dental insurance for full-time employees.
  • Supplemental insurance.
  • Flexible spending and HSA accounts for full-time employees.
  • Pet insurance.
  • Life insurance for full-time employees.
  • 401(k) plan with up to 3% employer match after one year of service.
  • Paid time off for eligible employees.
  • PTO donation.
  • Growth and development opportunities.
  • Employee referral program.
  • Employee assistance program.
  • Mileage reimbursement.
  • National brand discounts.
  • Tapcheck access to 50% of pay before payday.
  • Paid training and orientation.
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