LEAD DIRECT SUPPORT PROFESSIONAL

Apis Services Inc•Pittsburgh, PA

5d•$0 - $20

About The Position

Resources for Human Development (RHD), through its Community Passages program, is seeking an experienced and compassionate Lead Direct Support Professional (LDSP). Community Passages is a community-based residential program providing a homelike environment for people with developmental disabilities and dual diagnoses, including individuals with complex behavioral support needs. Its approach emphasizes person-centered planning, self-determination, individualized support, life skills, and independence. The LDSP provides direct care and support while serving as a mentor and role model for Direct Support Professionals. Working with the Residential Manager and Site Supervisor, the LDSP supports daily residential operations and helps ensure services are delivered consistently in accordance with individual support plans, program requirements, and applicable regulations. The role also involves maintaining safe, organized environments, completing documentation, following compliance procedures, and promoting dignity, choice, community participation, and independence. This is a full-time position paying $19.50 per hour. Schedule flexibility may be required based on business and program needs, including evening, weekend, and location flexibility. Benefits listed include medical, dental, and vision insurance after 30 days, a 401(k) retirement plan, paid time off, an Employee Assistance Program, wellness programs, employee referral bonuses, company-paid training, and access to DailyPay. Employment is administered through Apis Services, Inc.

Requirements

High school diploma or equivalent.
At least 2 years of experience working with individuals with intellectual/developmental disabilities and/or mental health needs.
Ability to read, write, and document effectively in English.
Basic computer and internet literacy.
Ability to use email, timekeeping systems, and electronic documentation systems.
Understanding of trauma, trauma-informed care, and creating trauma-informed environments.
Valid driver's license.
Clean driving record within the last 5 years.
Successful completion of required background clearances, including FBI clearance if applicable.
Ability to meet the stated physical requirements, with or without reasonable accommodation.

Nice To Haves

Associate or bachelor's degree.
Previous leadership, mentoring, or supervisory experience.
Experience in residential services.

Responsibilities

Work with Direct Support Professionals, management, and internal departments to ensure services are delivered according to Individual Service Plans (ISPs).
Mentor, train, observe, and support Direct Support Professionals.
Coach staff and provide feedback on implementation of support plans.
Model professional, positive interactions and person-centered support.
Promote teamwork, accountability, and quality service delivery.
Provide direct care and support to individuals receiving services.
Help individuals develop and maintain independent living skills.
Encourage personal choice, self-advocacy, and community involvement.
Support individuals in achieving goals identified in their Individual Service Plans.
Provide services consistent with applicable local, state, and federal regulations.
Collaborate with management in preparing for daily program operations.
Develop and maintain organizational systems within assigned homes.
Help ensure services are implemented effectively and consistently.
Maintain safe, supportive, and organized residential environments.
Complete required documentation accurately and on time.
Follow incident management and reporting procedures.
Maintain confidentiality and comply with HIPAA requirements.
Follow OSHA, fire safety, fiscal, HR, and organizational policies.
Attend required trainings and meetings.
Exercise sound judgment and professionalism and perform additional duties as assigned.