Lead Data Center Technician

SpaceX•Brownsville, TX

20h

About The Position

Join SpaceX’s IT Infrastructure team as a Lead Data Center Technician, helping build and maintain multiple data centers. The role deploys and maintains infrastructure powering mission-critical systems, including servers, networks, HVAC, and power systems. The ideal candidate has experience with different hardware architectures and understands their respective strengths.

Requirements

High school diploma or equivalency certificate.
Professional experience working in a data center environment or with enterprise-grade IT hardware.
Willingness and ability to respond to incidents after hours.
Willingness to work overtime hours and weekends as needed.
Willingness to participate in an after-hours on-call rotation.
Willingness to travel to other sites for surge support and systems familiarization.
Ability to lift up to 50 lbs.
Must meet ITAR eligibility requirements: be a U.S. citizen or national, lawful permanent resident, refugee, or asylee, or be eligible to obtain required U.S. Department of State authorizations.

Nice To Haves

Certifications related to IT infrastructure such as CompTIA Server+, CompTIA Network+, CCNA, and CDCMP.
Experience with data center infrastructure management (DCIM), including tools to monitor, measure, manage, or control data center utilization.
In-depth knowledge of data center environments, servers, and network equipment.
Extensive experience installing, monitoring, and maintaining data center equipment.
Strong Linux skills, including navigating directories and filesystems; manipulating files in the shell; configuring user permissions; installing packages and managing software; identifying and applying filesystem types; using commands for process management; basic troubleshooting and debugging; and Bash or other scripting.
Power and data center cooling capacity planning experience.
Exceptional analytical and troubleshooting skills.
Experience working with multiple vendor hardware architectures.
Experience with server management tools such as HPE iLO, Cisco CIMC, and Dell iDRAC.

Responsibilities

Monitor and resolve networking, compute, and rack power distribution infrastructure incidents in multiple data centers.
Manage the complete lifecycle of data center hardware, including selection, deployment, operation, maintenance, and decommissioning.
Physically rack and cable data center equipment.
Track and logically organize the physical storage of incoming data center equipment.
Perform quality assurance testing and resolve recurring issues.
Establish, schedule, and track preventative maintenance procedures.
Update documentation, including interconnect drawings, rack layouts, and operating procedures.
Monitor data center environmental conditions and power and cooling systems to ensure they are optimized for servers, switches, storage arrays, and other devices.
Maintain in-depth quantitative performance and utilization data for detailed reporting and analytics to identify continuous-improvement opportunities.
Work with the supply chain team and vendors to evaluate, procure, and manage data center equipment inventory.