Data Center Technician

EOS•Hillsboro, OR

21h•$22 - $26•Onsite

About The Position

EOS IT Solutions is seeking a dedicated Data Center Technician to join its infrastructure engineering team. The role focuses on installing, servicing, maintaining, repairing, and altering low-voltage category, communications, and other cabling systems. Fiber expertise is preferred, while the primary focus is racking and stacking data center equipment and ensuring correct installation and physical connectivity. The technician will deliver sustainable, repeatable solutions and processes, seek improvements, and follow production, safety, and quality standards.

Requirements

Associate degree or certification in a technology services or technical discipline, or equivalent work experience.
Experience installing, servicing, and maintaining low-voltage cable infrastructure systems.
Ability to install, terminate, and test low-voltage cables.
Familiarity with BICSI, ANSI, EIA/TIA, and local and National Electric Code standards.
Strong customer and client service orientation, with effective communication and interpersonal skills.
Valid driver's license and ability to safely drive company vehicles.
Ability to frequently lift up to approximately 50 pounds and occasionally up to 100 pounds.
Ability to meet the stated vision, color identification, speaking, listening, mobility, and physical activity requirements.

Nice To Haves

Fiber expertise.
Industry- or manufacturer-specific certifications, such as BICSI TECH or Corning TS-LAN500.

Responsibilities

Install, service, and maintain low-voltage category and communications cabling.
Pull cables, rack and stack equipment, and assist with infrastructure cable management.
Clean fiber and copper connections and perform basic troubleshooting.
Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
Use work ticket systems and infrastructure management interfaces.
Read and validate port maps and perform basic troubleshooting.
Conduct power distribution and cable management tasks within the infrastructure.
Coordinate with team members to complete projects and work orders efficiently.
Follow company procedures and safety regulations, and provide necessary information to operations management.
Complete written and electronic documentation according to company standards.
Maintain equipment and supplies inventory as required.
Respond to emergencies during or after hours to address immediate client concerns and meet service level agreements.
Escalate complex technical issues to senior team members as needed.
Conduct service swaps of live networking devices.
Attend meetings, workshops, training, and seminars relevant to job functions.
Collaborate with team members to achieve leadership-established performance targets.
Step in for the Lead Field Technician on a short-term basis as needed.
Suggest process improvements to enhance efficiency and service quality.