Overnight Data Center Technician Lead
About The Position
The Overnight Data Center Technician Lead leads hands-on IT hardware operations in a large-scale hyperscale data center during overnight operations. The role supports server deployment, break/fix troubleshooting, rack-level hardware, network connectivity, and liquid-cooled server infrastructure, while providing technical direction to technicians. The position is based in Fayetteville, Georgia, and is described as hybrid and contract to hire. The lead serves as the overnight team's primary technical resource, directing and prioritizing work, assisting with complex troubleshooting, mentoring technicians, reviewing work quality, and ensuring complete shift handovers. The role also involves direct-to-chip liquid-cooling systems and coordination with facilities or critical-environment personnel when infrastructure issues could affect server availability. The posted pay range is $50.00–$55.00 per hour. The posting says eligible workers in this temporary role may have access to medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan; life and disability insurance; a health spending account; transportation benefits; an employee assistance program; and time off or leave.
Requirements
- Three or more years of Data Center Technician, IT Hardware, Server Technician, or similar experience is preferred.
- Hands-on experience troubleshooting enterprise server hardware.
- Understanding of server components, including CPU, GPU, RAM, storage, NICs, motherboards, power supplies, and cooling components.
- Experience with rack-and-stack work and server deployment.
- Working knowledge of fiber and copper connectivity.
- Ability to follow ticketing, change-management, ESD, and documented break/fix procedures.
- Strong troubleshooting, documentation, and leadership skills.
- Ability to work independently during overnight operations.
Nice To Haves
- Previous Lead, Senior Technician, or Crew Lead experience is strongly preferred.
- Experience working with liquid-cooled servers or direct-to-chip cooling is highly preferred.
- Familiarity with CDUs, manifolds, quick disconnects, and liquid-cooling loops is a plus.
- Comfort working in an active, high-availability data center.
Responsibilities
- Lead overnight technicians performing server, rack, and IT hardware deployments.
- Diagnose and replace failed server components, including DIMMs, SSDs/HDDs, CPUs, GPUs, NICs, power supplies, fans, and system boards.
- Troubleshoot server hardware using diagnostics, system logs, LEDs, error codes, and established procedures.
- Rack, stack, cable, and configure physical server hardware.
- Perform hardware swaps, component replacements, and server decommissions.
- Troubleshoot basic network connectivity, fiber and copper connections, NICs, transceivers, and patching.
- Verify power, network, and cooling connectivity before returning equipment to production.
- Maintain accurate asset, ticketing, and service documentation.
- Support direct-to-chip liquid-cooled server environments and connect or disconnect liquid-cooling components during installation or hardware replacement.
- Work with CDUs, manifolds, hoses, quick-disconnect fittings, and server cooling loops; visually inspect connections for leaks, damage, improper connections, or abnormalities.
- Follow procedures for removing or replacing liquid-cooled servers and maintain contamination prevention and proper liquid-cooling handling practices.
- Escalate cooling alarms, leaks, loss of flow, pressure issues, and abnormal operating conditions.
- Coordinate IT hardware work with facilities or critical-environment personnel when cooling infrastructure issues could affect server availability.
- Assign work and prioritize tickets according to severity and operational impact.
- Provide hands-on assistance with complex hardware troubleshooting and train and mentor junior Data Center Technicians.
- Review completed installations and repairs for quality and accuracy.
- Document open tickets, failed hardware, cooling concerns, escalations, and outstanding work for shift turnover.
- Escalate critical hardware, network, power, or cooling issues to appropriate support teams.
- Maintain standards for safety, uptime, documentation, and change control.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contribution options
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability coverage
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
