Lead CSR - Team Member
About The Position
The Lead Customer Service Representative greets customers, operates the register, handles cashiering, makes purchase suggestions, and may work with the food program. The role regularly leads shifts, providing entry-level management and employee supervision experience. The employee works throughout the store, both inside and outside, to maintain store appearance standards and provide fast, friendly customer service. Regular and predictable onsite attendance is required. The position involves interacting with customers and collaborating with an energetic team to complete daily tasks.
Requirements
- Ability to sell products and provide excellent customer care.
- Good communication skills and ability to engage in friendly conversation.
- Ability to work at a quick pace while maintaining a positive attitude.
- Ability to work as part of a team to accomplish daily goals.
- Ability to solve problems, think quickly, and offer suggestions.
- Ability to lead a team and provide entry-level employee supervision.
- Ability to stand and/or walk for up to 8 hours.
- Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
- Occasionally lift and/or carry up to 60 pounds from ground to waist level.
- Push or pull with the arms using up to 20 pounds of force.
- Bend at the waist with some twisting for up to one hour per shift.
- Grasp, reach, and manipulate objects with the hands; handwork requires eye-hand coordination and may require climbing a ladder to store or retrieve materials or place and remove signs.
Nice To Haves
- Retail and customer service experience.
- Entry-level management experience.
- Sales associate or cashiering experience.
- High school diploma or equivalent.
- Motivation to advance in a career.
- Willingness to learn and have fun.
Responsibilities
- Greet customers and provide friendly customer service.
- Operate the register and cashier.
- Make purchase suggestions and sell products to customers.
- Sometimes work with the food program.
- Lead shifts on a regular basis and supervise employees at an entry level.
- Work in different areas inside and outside the store to maintain appearance standards.
- Work with the team to accomplish daily tasks.
- Maintain regular and predictable onsite attendance.
Benefits
- Medical, vision, dental, and life insurance.
- Short- and long-term disability coverage.
- Flexible schedules.
- Weekly pay.
- Paid comprehensive training.
- 401(k) with a competitive company match.
- Flexible spending or health savings accounts.
- Tuition reimbursement.
- Fast career opportunities.
- Work with fun, motivated people.
- Task variety.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
