Lead Crew Scheduler

CommuteAir Recruiting Team • Westlake, OH

2d

About The Position

The Lead Crew Scheduler is responsible for the day-to-day operations of the Scheduling department, including daily flight scheduling. The role oversees schedulers, answers questions, addresses issues, and coaches the team in handling unique situations. The Lead directly supervises Crew Scheduling functions and personnel, guides scheduling decisions, and coordinates with operational departments to ensure scheduling systems accurately reflect flight hours, training hours, premium pay, leave status, and terminations. The department operates 24/7, and employees must be able to work any shift as needed; shifts are bid quarterly. Employees work four 10-hour shifts with three consecutive days off each week. Regular attendance is essential.

Requirements

• Excellent interpersonal skills.
• Excellent problem-solving skills.
• Intermediate computer knowledge and typing skills, with the ability to learn company operations software.
• High school diploma or equivalent.
• Minimum age of 21 years.
• Ability to organize, multitask, and manage competing priorities regularly.
• Ability to read, speak, and understand English.
• Legally authorized to work in the United States.
• Ability to work any shift as needed in a department operating 24/7; shifts are bid quarterly.
• Ability to work four 10-hour shifts per week, with three consecutive days off.
• Ability to sit for extended periods while working on a computer.
• Ability to comprehend verbal instructions in person and by phone and apply them to the situation.

Nice To Haves

• Some college coursework.
• Knowledge of airline and aviation terminology and/or aviation experience.

Responsibilities

• Directly supervise all Crew Scheduling functions and personnel.
• Monitor schedulers as they maintain the crew management system, manage daily reserves and checklists, manage IOE flights, follow telephone procedures, and work on departmental projects.
• Guide schedulers through crew changes caused by sick calls, training requirements, or other unforeseen circumstances.
• Execute operational plans during irregular operations caused by weather, air traffic control, maintenance, or security disruptions.
• Ensure schedulers perform tasks in a logical order, consistently reassess priorities, and follow the approved system control communication process when making decisions.
• Provide coaching and development opportunities to schedulers as needed.
• Ensure Crew Schedulers receive appropriate training to perform daily duties in accordance with applicable FARs and union contracts.
• Work with Crew Payroll, Training Records, Dispatch, Chief Pilot, and Inflight departments to ensure accurate flight hours, training hours, premium pay, leave status, and terminations are reflected in scheduling systems.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits.
• Competitive pay.
• Internal advancement programs.
• Personal access to flight benefits on the Star Alliance network for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED