JAMF Lead consultant

Infosys • Richardson, TX

4d

About The Position

The Lead Consultant serves in the assigned job role of Infrastructure Project Lead 1, supporting project delivery and technical operations. The role develops project timelines, identifies and addresses resource discrepancies, and monitors deliverables across project phases to meet quality benchmarks and stakeholder expectations. It serves as a liaison between technical teams and clients through regular meetings and milestone reviews, and supports technical teams in production support operations, including incident resolution, deployment efficiency, and change implementation.

The role contributes through proactive risk management, collaborative stakeholder communication, governance of project scope, identification of additional project opportunities, anticipation of challenges, and balancing project economics with strategic priorities. It is part of Infosys Financial Services, a unit focused on digital transformation for financial institutions using AI, cloud, and data-led innovation.

The position requires extensive experience in MDM architecture and Apple ecosystem management, including JAMF, ABM, and related tools. Responsibilities also include troubleshooting device management issues, monitoring system health, generating deployment and health reports, supporting complex end-user computing solutions, and developing scripts for automation and configuration.

Requirements

• Extensive experience in MDM architecture and Apple ecosystem management.
• Strong knowledge of the JAMF platform, ABM, and related tools.
• JAMF 300 certification or higher.
• Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
• Candidates must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Nice To Haves

• Knowledge of security best practices for endpoint management.
• Strong communication and interpersonal skills.
• Problem-solving and analytical thinking.

Responsibilities

• Develop project timelines and proactively identify and address resource discrepancies to support timely project completion.
• Facilitate communication between technical teams and clients through regular meetings and milestone reviews.
• Support technical teams in production support operations, focusing on incident resolution, deployment efficiency, and smooth change implementation.
• Monitor project deliverables across all phases to meet quality benchmarks and stakeholder expectations.
• Manage project risks proactively to support delivery.
• Govern project scope and identify additional project opportunities.
• Anticipate challenges and deliver innovative solutions while balancing project economics with strategic priorities.
• Troubleshoot device management issues using JAMF.
• Monitor system performance and health.
• Generate reports on deployment success and system health.
• Provide support for complex end-user computing solutions.
• Develop and deploy scripts for automation and configuration tasks.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior