About The Position

The JAMF Lead Consultant role is assigned the job role of Infrastructure Project Lead 1 within Infosys Financial Services. The role supports digital transformation projects for financial institutions and combines project delivery responsibilities with technical expertise in MDM architecture and Apple ecosystem management. The position coordinates project timelines, resources, communications, risks, scope, and deliverables. It also supports technical teams with production support operations and complex end-user computing solutions, including device management, system health monitoring, reporting, and scripting for automation and configuration. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys states it cannot provide immigration sponsorship for this role now or in the future.

Requirements

  • Extensive experience in MDM architecture and Apple ecosystem management.
  • Strong knowledge of the JAMF platform, ABM, and related tools.
  • JAMF 300 certification or higher.
  • A bachelor's degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
  • Authorization to work in the United States for any employer without employer-based visa sponsorship.

Nice To Haves

  • Knowledge of security best practices for endpoint management.
  • Strong communication and interpersonal skills.
  • Problem-solving and analytical thinking.

Responsibilities

  • Develop project timelines and proactively identify and address resource discrepancies to support timely project completion.
  • Serve as a liaison between technical teams and clients, facilitating communication through regular meetings and milestone reviews.
  • Support technical teams in production support operations, focusing on incident resolution, deployment efficiency, and smooth change implementation.
  • Monitor project deliverables across all phases to meet quality benchmarks and stakeholder expectations.
  • Manage project risks proactively to support delivery.
  • Build collaborative stakeholder relationships through effective communication.
  • Govern project scope and identify additional project opportunities.
  • Anticipate challenges and deliver innovative solutions.
  • Balance project economics with strategic priorities.
  • Troubleshoot device-management issues using JAMF.
  • Monitor system performance and health.
  • Generate reports on deployment success and system health.
  • Provide support for complex end-user computing solutions.
  • Develop and deploy scripts for automation and configuration tasks.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability insurance.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
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