Lead Business Consultant

HCSC•Tulsa, OK

2d•Hybrid

About The Position

The Lead Business Consultant serves as a strategic and technical subject matter expert supporting Individual & Family Market (IFM) health insurance products. The role supports benefit configuration, document generation, regulatory filing, and operational implementation activities. It partners with Product, Compliance, Regulatory, Operations, Technology teams, and external vendors to assess the impacts of benefit and plan design changes, translate business requirements into system and document updates, and help ensure member-facing materials and filings comply with state and federal regulations. The position provides leadership for complex cross-functional initiatives, including platform enhancements, system upgrades, and document generation solutions, while driving alignment across stakeholders and vendors. It also oversees analysis, planning, risk management, and implementation activities related to health plan administration processes to achieve business objectives, regulatory requirements, and operational outcomes. The position follows HCSC’s hybrid flex policy, requiring at least three days in the office per week at an approved listed location. Candidates who require current or future employment-based visa sponsorship are not eligible. Compensation is based on job-related skills, education, knowledge, and experience, and the role is aligned with an annual incentive bonus plan subject to its terms and conditions.

Requirements

Bachelor’s degree and 7 years of experience, or 11 years of experience, in project management, business analysis, process improvement, strategic planning, product administration, or another relevant healthcare function.
At least 4 years of experience leading large and complex multi-million-dollar projects.
Demonstrated experience leading, coaching, and mentoring teams and more junior resources.
Experience communicating with senior management and executive leadership from multiple divisions.
Experience developing and delivering presentations to an executive audience.
Problem-resolution experience and skills.
Knowledge of strategic planning techniques and industry trends.
Experience interpreting business and financial information.
Verbal and written communication skills, including establishing working relationships across departments, preparing presentations to senior management, and fostering a team environment.
Experience managing and delegating assignments across multiple complex projects successfully in a matrixed environment.
PC proficiency, including MS Office products.
Organizational, negotiation, and analytical skills; attention to detail.
Must not require current or future employment-based visa sponsorship.

Nice To Haves

Experience with health plan administration or product configuration platforms.
Working knowledge of JSON, SQL, Advanced Excel, pivot tables, and data validation techniques.
Proficiency with Power BI, Tableau, or other business intelligence tools.
Experience supporting vendor implementations and third-party technology solutions and vendors.
Ability to drive decisions, create optionality, and determine the impacts of options.
Experience building strong partnerships across Product, Operations, Compliance, and Technology vendors.

Responsibilities

Support Individual & Family Market health insurance products through benefit configuration, document generation, regulatory filing support, and operational implementation.
Partner with Product, Compliance, Regulatory, Operations, Technology teams, and external vendors to evaluate the impacts of benefit and plan design changes.
Translate business requirements into system and document updates and ensure member-facing materials and filings are accurate and comply with state and federal regulations.
Lead complex cross-functional initiatives, including platform enhancements, system upgrades, and document generation solutions.
Drive alignment across stakeholders and vendors.
Oversee analysis, planning, risk management, and implementation activities related to health plan administration processes.
Manage and delegate assignments across multiple complex projects in a matrixed environment.
Lead, coach, and mentor teams and more junior resources.
Communicate with senior management and executive leadership, including developing and delivering executive-level presentations.