Lead Connectivity Product Manager

Canary Technologies Corp • New York, NY

6d • $210,000 - $260,000

About The Position

Canary Technologies is seeking an experienced Product Manager to lead their Connectivity and Integrations product area. This role is crucial for expanding Canary's market reach and developing new integrations that support both staff-facing and guest-facing workflows. The Product Lead will collaborate across product, sales, customer success, and implementations teams, playing a significant role in Canary's growth and new product initiatives.

Requirements

• 6+ years in product management, including experience owning platform, API, or integration products.
• Hands-on experience with third-party system integrations — ideally PMS, CRS, or payment gateways/processors, or comparable B2B ecosystems (fintech rails, ERP, EHR, or similar).
• Enough technical depth to go deep with engineers on APIs, webhooks, data modeling, authentication, and integration architecture — and to ask the right questions.
• A track record as a platform PM serving multiple internal product teams as your customers, balancing competing needs against a single coherent platform vision.
• Experience managing external vendor and partner relationships, including technical scoping and certification processes.
• Strong analytical skills and comfort connecting integration reliability and coverage to customer and business outcomes.
• Ability to operate with ambiguity and drive alignment across teams without direct authority.

Nice To Haves

• Experience in hospitality technology (PMS, CRS, or payments) is a strong plus.

Responsibilities

• Own the end-to-end strategy and roadmap for Canary's third-party integrations across reservation platforms, payment gateways, and other adjacent hospitality integrations.
• Serve as the platform product manager for integrations across all Canary products, defining shared frameworks and reusable APIs so product teams can connect to any partner system without rebuilding from scratch.
• Prioritize the integration roadmap based on customer demand, enterprise brand requirements, and revenue impact.
• Own the relationships with integration partners including technical scoping, testing + certification, and managing each partnership across the integration lifecycle.
• Partner with product teams to ensure integrations meet each product's needs while keeping the underlying platform consistent and maintainable.
• Define and track integration health metrics - data accuracy, sync reliability, uptime, latency, and coverage - surfacing actionable improvements before customers feel the impact.
• Represent the integrations roadmap to enterprise customers, sales, and customer success translating technical constraints into clear commitments and realistic timelines.

Benefits

• Canary Days: Company-wide days off each month to ensure at least one extended weekend or day off.
• Self Improvement Club: Monthly meetings to share personal goals, with a budget provided for purchases to help achieve them.
• Professional Development Chats: Budget to support cross-functional professional development conversations.
• Travel Reimbursement: Stipend for team members to visit offices in New York, San Francisco, or Dallas.
• Personal Travel Reimbursement: Credit towards stays at hotels that Canary works with.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed