Product Manager - Connectivity Platform

Plaid•New York, NY

2d•$190,800 - $262,800

About The Position

The Product Manager for Connectivity Platform owns the platform capabilities that keep Plaid’s data supply reliable and efficient, helping determine what to build as the network evolves. The role drives discovery to identify high-value work, owns the roadmap, and partners closely with engineering to balance technical trade-offs with business value. The position requires technical depth and a willingness to build new platform capabilities. Plaid’s Connectivity team brings banks, credit unions, and other data partners onto its network and builds integrations used by Plaid products. Its work includes automation that can build integrations without human intervention and help repair them when they break, as well as expanding data access, improving data completeness, and enabling partners to support account actions in addition to data sharing. The role works with an engineering lead on the Connectivity platform strategy and roadmap, including integration automation, migration orchestration, and data quality initiatives. It also serves internal teams that depend on the platform, translating their needs into actionable requests, and establishes and tracks key metrics.

Requirements

At least 5 years of product management experience.
Track record as an internal product manager leading technical product initiatives for internal users, including engineers or product teams, from discovery through roadmap and strategy development, execution, and monitoring.
Ability to discuss concretely what made internal product initiatives succeed or fail, including adoption, metrics, and iteration.
Deep technical fluency, including the ability to discuss large-system design with engineers and evaluate trade-offs, limitations, and business value.
Familiarity with APIs, reading architectures, and developing technical prototypes with AI assistants.
Ability to work cross-functionally with engineering, data, and product teams and influence without direct authority.
Ability to explain complex technical ideas to non-technical stakeholders, drive alignment, and clearly communicate trade-offs in concise written and verbal communication.

Nice To Haves

Experience in fintech.
Knowledge of and experience with generative AI.
Prior software engineering experience.

Responsibilities

Drive discovery to identify, validate, and prioritize platform updates or new services, taking product team roadmaps, reliability challenges, and data quality into account.
Define and own the overall Connectivity platform roadmap and strategy with the engineering lead, including the integration automation platform, migration orchestration platform, and data quality initiatives.
Build shared observability across regions (US, Canada, UK/EU) as a future initiative.
Partner closely with engineering to identify and articulate technical trade-offs in terms of business value.
Work closely with internal teams that depend on the platform to understand their needs and translate them into actionable requests for the platform team.
Establish and track key metrics.