Lead Change Management Consultant – Google Workspace & Gemini Enterprise

Ontrac Solutions • Chicago, IL

1d • Remote

About The Position

OnTrac is seeking a Lead Change Management Consultant (L5) for a contractor program within a Google-focused solutions practice. The role serves as the primary point of contact for strategic corporate and enterprise customers, leading large-scale technology adoption and transformation programs and strategic conversations with C-suite leadership. It combines customer delivery with developing the change management practice, including its expansion into artificial intelligence, and focuses on adoption of Google Workspace and Gemini Enterprise. The position requires subject-matter expertise in both products and a record of leading enterprise-scale change. It is highly customer-facing and requires a professional, energetic demeanor.

The consultant provides strategic direction and hands-on execution, including executive workshops, enterprise transformation delivery, product adoption planning, business development support, and coaching junior team members. The role is based in the United States and fully remote. Travel may be required for key implementation dates; consultants are not stationed at customer sites for the duration of a project.

Requirements

• At least 8 years of external consulting experience in a Change Management Lead role.
• Demonstrated success leading large-scale enterprise transformations involving 20,000 or more users.
• Experience leading teams of Change Managers in a delivery setting, not as a formal supervisor.
• Proven experience leading change management programs tied to technology implementations.
• Experience working with and presenting to executives.
• Subject-matter-expert-level Google Workspace expertise, including having led change and adoption for an enterprise deployment or migration and being able to explain, demonstrate, and teach changes to end users and teams.
• Subject-matter-expert-level Gemini Enterprise expertise, or experience with its predecessor Google Agentspace, including leading customer adoption, building use-case-led enablement, running a Champions network, measuring adoption and value, and discussing data access and responsible use with executives and IT and security stakeholders.
• Cloud Digital Leader certification, or ability to obtain it within 3 months of starting.
• Google Cloud Generative AI Leader certification, or ability to obtain it within 3 months of starting.
• Exceptional verbal and written communication skills.
• Sound business judgment and the ability to think creatively and solve problems.
• Strong analytical skills and attention to detail, including under pressure.
• Ability to build trust-based relationships with senior colleagues and customers.
• High proficiency with Google Workspace and other cloud collaboration tools.
• Focus on delivering tangible results.

Nice To Haves

• PROSCI Change Management certification is highly valued.
• Experience moving customers to Google Workspace from Microsoft 365 or another collaboration suite.
• Google Workspace administrator certification.
• Experience leading AI adoption programs, such as AI usage guidelines, AI Champions, or responsible-use training.
• Experience supporting pre-sales, including proposals, Statements of Work, and customer demos.

Responsibilities

• Facilitate executive workshops and strategic conversations with customer leadership, guiding the envisioning, planning, and delivery of user adoption and change management programs.
• Serve as a trusted advisor and ensure work products are tailored to customer needs and meet industry standards.
• Lead large-scale enterprise technology transformations involving 20,000 or more users.
• Build and run stakeholder engagement, success measurement and tracking, business-value use cases, organizational change impact analysis, stakeholder interviews and assessments, communication strategies, enablement strategies, and Champions programs.
• Lead change programs for Google Workspace and Gemini Enterprise rollouts.
• Translate product capabilities into role-based use cases; design enablement and Champions approaches; define adoption and business-value measures; and advise on rollout sequencing and capability activation for different groups.
• Work with sales to develop compelling, executable proposals and Statements of Work.
• Support sales demos and workshops and explain the role of change management in transformation projects.
• Coach and mentor junior team members on change management best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed